My daughter recently transitioned to a new room at daycare. Her previous daycare teachers were simply amazing. It's been a rougher transition than I thought. Anyways, my husband does almost all the drop-offs and pickups, as I work in the opposite direction. My daughter has to go to a closing room now at the dc. Almost every day my daughter has been coming home in a diaper that's not hers. Sometimes they'll stuff her in diapers two sizes too small or in a pull-up. She isn't anywhere near potty-trained. I asked my husband to ask the teachers about this. Their response was diapers go missing in the closing room, so they don't like to bring many over there, but they state they'll bring her diapers over to closing room. Well, they didn't. She consistently came home with some other kid's diaper. This week Ive had to do pick ups a couple of the days. Well, I bring my daughter to the car only to notice she needs to be changed. I didn't have diapers in my car, so I go to her room to get a diaper. I count her diapers. There were 30 diapers. I hadn't brought in new diapers since she started a month ago in the new room. In her old room, I would have had to bring in more diapers for sure. Of course at this time she isn't in her own diaper. I ask to speak with the supervisor (the director had already left). She assured me this issues would be brought up and resolved. Well, it's been two days. My daughter has been in her diapers but both days she has come home with diaper rash. Today, my husband goes to pick her up and my daughter says to him "daddy, I poop". The teacher chimes in that she just checked her and that she is clean. Well, I checked her when they got in and she had a poop and pee filled diaper. Her butt was raw and she screamed bloody murder while changing her. There is no way she had only been sitting in it on the car ride home. I was furious and now have a meeting with the director on Monday. Am I overreacting? I LOVED this center just a month ago. And now, I dread the idea of my daughter going back.
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Re: Am I being one of "those" moms?
By all means, talk to the director and leave a note for the closing teachers that she has to be changed more. I'd also just bring in more diapers, labeled, to leave in the closing room.
I don't have kids in daycare yet but wanted to give my opinion that your concerns seem appropriate and legitimate.
I'm always in favor of talking to a teacher and Director on issues to gauge their response.
Theirs was apathetic at best. I'd start searching elsewhere.
@theresat858 My husband first brought it up to the teachers. She said she would bring her diapers to the closing room. She didn't either bring enough or the closing teachers are not being compliant. After it not being resolved with the teacher, we went to the supervisor on duty and now director.
I don't want to change centers, because it's by far the nicest center in our area. It's also directly across the street from my husband's work. It's a rather large daycare. They have six different toddler rooms. I am wondering if requesting a change in her room would be worth our time.
I would report them. Those are violations. I don't overlook healthy and safety violations. Report that shit now.
I'm newer to the bump. I have a 4 year old and am expecting twins so I post over on the multiples board but I've lurked over here because I am and have been a working parent.
I've pulled my daughter out of 2 daycares. I use to work in a daycare long ago and I have a certain expectation level for care of my child (fed/offered food, taken potty, and in the same condition as when I dropped her off). I understand that things happen but they should be minimal. Here is what happened with mine - just to give you insight:
My daughter goes to a preschool that is closed during the summer. She was put in a part-time center program. First day, husband picked her up and when I got home found she had a bloody, blistering rash. Next day, she goes to grandma's and I go to daycare to figure out what went on. Staff paints a picture-perfect day. Spoke to director twice. Daughter did not go back and I officially pulled her 2 days later. Picked up her items and 1 pull-up missing. Since no one can give me an explanation, I can only assume that she was left in a dirty diaper most of the day. My husband says she was bone dry when he got home with her.
For me, it was a trust issue. Maybe a room change will solve the issue, maybe it won't. All you can do is discuss the issue with the director and see what their response is about the situation. (I'll spare you the details of the first daycare I pulled my daughter from but it originated from a crap response I got from the director regarding a biting issue).
I agree that you are not overreacting and I'm the most laid back mom in the world. DD has only had diaper rash 3 or 4 times in her life and I would complain to the teachers if it ever happened. I would tell the Director that it is absolutely unacceptable and needs to change.
I understand where you're coming from as my DD goes to the best pre-school/daycare in our area by far, and I would not want to switch her out. I'd want them to fix the SIMPLE problem.
Edited for reading fail.
Don't get me wrong, I think you have every right to be annoyed but honestly when DS started at his new daycare we had a ton of issues with diaper rash initially and now nothing at all. The center we are at provides diapers, probably for the reasons I read about so often on this board--trying to keep track of diapers for 16 kids in a 2 year old room is probably a nightmare. I do think it's part of getting used to a new kid in some sense. Like DS does need to be changed more often than the 2 hour standard in our state, because he is suceptible to rashes, and it took them a bit to realize they had to do that, and a couple times of me asking them. Similarly, it took awhile for them to get used to him needing A&D ointment at every single change to prevent additional rashes. And while his usual teachers caught on right away, sometimes there are subs and they obviously don't know DS's idiosyncracies with his diaper rash issues.
Similarly, DS goes into a closing room at the end of the day (5:30 I want to say), so he's in there for about half an hour before I get there. They do not bring diapers into the closing room because the center is only open for an hour after the kids move to the closing room, and they change everyone before they go into that room, and if someone poops during that time (5:30-6:30) someone will take the kid to their room and do a diaper change. Of course there have been a couple times (literally 2 times I think) in 6 months where I've gotten DS home and noticed that he's pooped. But there's about 15 kids in the room at the end of the day of all different ages, and usually only 3 teachers, so I figure it would be super easy to miss a poop here and there, and like I said, it literally has happened two times ever.
I would have a talk with the director, as you are doing, and I would personally do drop off and pick up at least once so you can also talk to LO's teachers face to face. I know you talked to the superviser, but is that person actually one of LO's teachers? Is it possible she didn't convey the message to the people who are actually with your LO all day? With DS's diaper rash issues when he first started, I would speak to the morning teacher who wasn't DS's actual teacher and then just have to hope she conveyed the message to his actual teachers. I found that the issue wasn't resolved until I spoke to DS's actual teachers and the director myself, rather than playing telephone and having DH pass along the message or me pass along a message to someone who I then hoped would pass along the message to DS's teachers. It's so easy for messages to be lost, people to forget things, etc.
I would definitely be pissed, don't get me wrong. I just think at this point it's not worth switching centers yet, at least not until you've personally spoken to the director and your LO's teachers and seen it not get resolved. Remember, your LO is one of many many many LO's there. I had to be patient and let a few weeks go by before everyone got my DS's butt issues figured out, and we haven't had a problem ever since.
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