I was at Macy's the other day shopping with my kids and my mom. While I was paying there was another lady at the next cash register arguing about returning some items. DS2 walked around the corner to where she was standing (Maybe 2 feet from me and I could see him the whole time). All the sudden I heard a dog start barking and snapping and DS2 came running toward me. I had no idea the lady had a dog because I couldn't see it or I would have told DS2 to stay away from it. He only walked past it….he did not try to pet it or anything. It was a smallish dog maybe 30 lbs. So I said to the cashier loudly "Why is a non service dog in here?" and she said Macy's is a "pet friendly store" WTF? Annoyed I paid and started to leave and as we were walking out the same dog was snapping, barking and lunging at us while we walked passed. I was so pissed I wanted to talk to the store manager but my mom told me I was being dramatic. That dog could have bit DS2. Would you have said something? BTW- I have a dog and am a dog person but there are some places they just don't belong.                
                Gabriel 11/04/09       Vincent 9/17/11        Grace 8/02/13
             
        
Re: Would you have said something?
There is something called a Canine Good Citizen certification. I would rather the policy be that CGC certified dogs are welcome in stores. I am sure there are dog owners that get a kick out of their pocket dogs snarling at people. Not cool. But yeah, I would have said something loudly and critical of/to the dog owner and/or dog itself, more so than the store.