Help with City Versa

snookums2013 · May 2014

My City Versa arrived today and I thought it was relatively easy to put together except for two things. I can't seem to get the seat out of the fully reclined position. If I squeeze the buttons to fold the seat the only place it clicks is either fully reclined or fully folded. What am I doing wrong? I tried both forward and parent facing and have the same issue both ways. There's only one way the seat can click into the frame and that makes it fully reclined. I was also surprised to find out that the one-hand fold requires snapping and unsnapping the safety straps. It was extremely hard to snap them in the first place so I can't imagine doing that every time I fold and unfold the stroller. Do you have to have it snapped while using the stroller? Am I doing something wrong if it's really tight to get it snapped? I also noticed that it says it's not for jogging which seems weird since the brand is Baby Jogger. Anyone know why and if it's really unsafe to jog with it? Thanks!

LittleFish1 · May 2014

Their City Mini also does not jog. Never tried, but from reading manual/other people's experiences, the City Mini is prone to tipping over and/or wobbles at higher speeds. Even if was an actual jogger, wouldn't be able to use for that function until baby is at least 6months old.

Cannot answer about the fold issue though.

LittleApple · May 2014

There are two handles on the back of the seat. The larger handle is to recline the seat. The other is to fold the seat. You squeeze the two buttons together and the seat folds. I never snap/unsnap the safety straps.

Here is a video to watch to see what I mean.

https://www.youtube.com/watch?v=HjY33iyOSE0

ss265 · May 2014

I have a City Mini GT which has the snaps as well. I never use them.

dogperson11 · May 2014

I don't to plan to use the snaps on my GT until LO is old enough to pull herself into the seat herself. I can picture her grabbing the fold strap and using it as a handle.

snookums2013 · May 2014

Yea I've been using those buttons but it doesn't click into place unless fully reclined or fully folded...

PurrBox · May 2014

I also just got the city versa and was having the same problem with the reclining clip. Just play around with it a little. Apparently, it's common for it to be "sticky," but once you figure out how to pull it just right, it works every time.

If you still can't get it to work, call Baby Jogger. I've heard their customer service is excellent. They might send you a whole new seat to replace it.

LittleApple · May 2014

I would call Baby Jogger.

Also, the brand name is Baby Jogger, but the series is "city". No jogging for city series strollers.

snookums2013 · May 2014

I called and they answered right away which was really impressive and they were very helpful. The seat is defective like I thought and they are sending me a new one which is already supposed to get here tomorrow!

LittleApple · May 2014

Great!

I have called several times for numerous things and always had great service

PurrBox · May 2014

Just out of curiosity, did Baby Jogger ask that you send the seat back since they're sending a replacement?

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Help with City Versa

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