- Pregnancy
- Baby & Toddler
- Parents
- Getting Pregnant
- Baby Names
- Product Reviews
-
Registry
- Community
-
More
Want a personalized experience?
Download the free app
Working Moms
GreenMonkey1
member
WWYD - Our DC Directors are a Hot Mess (sorry, longish)
GreenMonkey1
member
The DC where our son goes is great - we are really happy with the care, facilities are well maintained, safe, policies are reasonable, etc. No intention of changing his enrollment any time soon and we will enroll DS #2 when I go back to work. The Director & Assistant Director are great ladies; however, they are a hot mess as administrators. Every email from the Center has multiple spelling and grammar errors, glaring errors. I've decided that is not my hill to die on - they are not teaching the kids how to spell and they are good with the kids - so I've just chalked it up to a pet peeve and move on. I am not perfect at spelling/grammar (there are probably errors in this post), but in major communications for work I edit and have a coworker edit if necessary - it's just a level of attention to detail.
Bigger issue with communication. Example #1 - I had MLK Jr. Day off from work and the DC was closed so great, DS stayed home with me. Come to find out DC wasn't closed, they just never updated the calendars they passed out to parents. NBD for me because I was already home, but I imagine a parent who had to find alternative care or use PTO would have been annoyed. Example #2 - I'll get the monthly email and it will say "if you haven't done xyz yet you need to or you'll be late" and this will be the first time I've heard of xyz.
Today I get the April email and it has an attachment, I assume it is the April calendar. Nope, it is a letter from Asst. Director's new husband to a bank about his tax delinquencies. So they attached the wrong document and sent it out to all of the parents at the daycare! And not just any random document, a fairly personal document. On top of the tax lien attachment, the email talks about how we should have already enrolled our kids for the fall and they are opening slots to the public - Panic time as this is the first time I've heard of this! I had a meeting with the Director last month just to update on DS' transition schedule and tried to pay enrollment fee for future baby then and the Director told me just to do it together for open enrollment. Great, hadn't heard of anything since then and last year we got a note on our daily sheets and were told to pick up folders from the office - so I was waiting for something similar or another set of directions. I had DH talk to Director (he picked up today, I had to work late) and Director told him she gave me the paperwork at our meeting - not true. All she gave me was a copy of the transition paper (it's still in my purse). Supposedly she is going to email me the paperwork (why didn't she just give it to DH?).
Question - Do I address the issue of her telling DH she gave me the paperwork or just let it go? I have a good relationship with the Directors - or at least I think I do - and do not want to become "that parent". My plan was to address my concern that I am missing communications from a direction of "I want to make sure I follow through correctly and feel I am missing some form of communication because I was completely unaware of enrollment ongoing. How was this communicated to parents so that I can be better prepared in the future". Because honestly, maybe I am completely missing a communication (although I do not think I am) and I will acknowledge if I am in the wrong.
Sorry for the length, I usually go for brevity and then people (understandably) need backstory. I am a pretty laid back parent, but my life is too busy to be dealing with this on a regular basis. And we like our DC so I wouldn't want to be out a spot because I'm not reading some random communication that I don't even know exists.
Edit - My writing skills start to distintegrate after 9 pm
Bigger issue with communication. Example #1 - I had MLK Jr. Day off from work and the DC was closed so great, DS stayed home with me. Come to find out DC wasn't closed, they just never updated the calendars they passed out to parents. NBD for me because I was already home, but I imagine a parent who had to find alternative care or use PTO would have been annoyed. Example #2 - I'll get the monthly email and it will say "if you haven't done xyz yet you need to or you'll be late" and this will be the first time I've heard of xyz.
Today I get the April email and it has an attachment, I assume it is the April calendar. Nope, it is a letter from Asst. Director's new husband to a bank about his tax delinquencies. So they attached the wrong document and sent it out to all of the parents at the daycare! And not just any random document, a fairly personal document. On top of the tax lien attachment, the email talks about how we should have already enrolled our kids for the fall and they are opening slots to the public - Panic time as this is the first time I've heard of this! I had a meeting with the Director last month just to update on DS' transition schedule and tried to pay enrollment fee for future baby then and the Director told me just to do it together for open enrollment. Great, hadn't heard of anything since then and last year we got a note on our daily sheets and were told to pick up folders from the office - so I was waiting for something similar or another set of directions. I had DH talk to Director (he picked up today, I had to work late) and Director told him she gave me the paperwork at our meeting - not true. All she gave me was a copy of the transition paper (it's still in my purse). Supposedly she is going to email me the paperwork (why didn't she just give it to DH?).
Question - Do I address the issue of her telling DH she gave me the paperwork or just let it go? I have a good relationship with the Directors - or at least I think I do - and do not want to become "that parent". My plan was to address my concern that I am missing communications from a direction of "I want to make sure I follow through correctly and feel I am missing some form of communication because I was completely unaware of enrollment ongoing. How was this communicated to parents so that I can be better prepared in the future". Because honestly, maybe I am completely missing a communication (although I do not think I am) and I will acknowledge if I am in the wrong.
Sorry for the length, I usually go for brevity and then people (understandably) need backstory. I am a pretty laid back parent, but my life is too busy to be dealing with this on a regular basis. And we like our DC so I wouldn't want to be out a spot because I'm not reading some random communication that I don't even know exists.
Edit - My writing skills start to distintegrate after 9 pm
This discussion has been closed.
Re: WWYD - Our DC Directors are a Hot Mess (sorry, longish)
i dont understand why so many daycare parents say they worry about being THAT PARENT. Not only are you a paying client , these people take care of your most prized possession all week. You have every right to voice any concern you have big or small. That being said, if you are happy with the care and feel like your baby is loved and safe...i wouldnt make too much of an issue about it, Do just like you said.. "maybe its me but I feel like i keep missing emails or notes , and then just see final reminders. I also definitely want to enroll DS2 and I am not sure where communication was lost about the paperwork." Call it out (I am sure other parents have the same concerns so you would be helping them out)...but dont make too many waves---the quality of the care is more important than administrative mishaps in my opinion.
ETA: I am a daycare mom myself for what its worth!