Baby bedding manufacturer rave

slwprincess · January 2014

OK, sorry, I've been a crazy post whore today. Last one and then I'm logging off to work...

We had a crib mobile from last time that I wanted to re-use but it is missing one of the little birds that hangs down (pretty sure one of the cats stole it and took it to his lair). Anyway, I really didn't want to buy an entirely new mobile just for that- these things are like $50! So I emailed the manufacturer (Bananafish/Migi) to ask if I could just purchase a new little bird. They emailed me back right away to ask me to send pictures, which I did and now they are sending me a new bird- no charge! Very impressed with their customer service. I've had similar encounters with other baby product manufacturers (Baby Jogger, Chicco, Summer, etc.) and almost always been satisfied, so this is one area where I think it pays to give it a shot. These manufacturers seem to really want to keep their customers happy!