I'm going to try to keep this as short as I can.
There are three infant teachers. Two main teacher who have been with the center since they opened, and one newish teacher, 18 years old, daughter of another teacher at the school. 18 yo is there when I pick up every day, often by herself (in ratio).
I lack the warm and fuzzies with this 18yo teacher and the room in general, but overall have been really happy with the school and DS1's rooms for the past 2+ years.
Couple of weeks ago, I pick up and there is a bottle propped up in a baby's mouth. I say, I don't think you should be doing that, it's against licensing. 18 yo says no it's not, we have to do that sometimes, you know, I only have two arms and if multiple babies need to be fed, then we have to let them fed themselves. I said the problem is, this baby isn't feeding himself, you are propping the bottle! Fuming, I went to the director, she said she would take care of it. I trusted she would.
FF to pu on Wednesday. Baby in highchair, bottle propped by a teddy bear. Again, say to the 18yo, you can't do that. She said, don't worry about it. It's fine. I am beyond upset at this point. I email the owners that evening. I get a response saying they would look into it. I arrive at the DC yesterday afternoon and one of the owners is there. She said, so I talked to the teachers and sometimes they let the babies feed themselves and kind of lay them back and prop the baby up on a pillow so they aren't lying flat, b/c that can cause ear infections. Sometimes, multiple babies need to eat, so they do this, and it's really good for them to learn to hold their bottles, but if you prefer for them to hold DS2 during his feedings, we can talk to them about that. I'm bright red, and angry at this point so she asks, umm is that what you saw? I said No, this babies hands were nowhere near the bottle AGAIN. The bottle was being held by a stuffed animal AGAIN. At this point, she gets pretty pissed off too and said Oh. No. Absolutely not. This is unacceptable. We will take care of this.
How many times would you let them "take care of this"? Obviously, someone else taught the 18 yo how to prop the bottle, so I doubt it's something just isolated to her.
I am sitting here, in tears, so frustrated by this. What else is happening during the day? I only see 5 minutes!
They also want me to bring puffs in, but the other day I pick up and 18 yo has a child in the highchair eating puffs, not really paying attention to her. Child starts choking (yes, I know, babies gag) but the fact is she wasn't being properly supervised until I mentioned to the teacher she's choking really has me worried.
What do I do? Report them to the state? Pull my kids? I think I would be pulling DS2 if it was just him, but like I said, we have never really had a problem with DS1 since he has been there. And overall, the owners and director seem to really care about the kids. I have no doubt in my mind that the director did talk to them about the bottle propping, and the teachers flat out lied to her.
Between this and the fits DS1 has been throwing every.single.morning before I leave, on top of all the stress at work right now, I told DH I'm ready to quit. I don't know how much more I can take.
If you made it this far....you are the best.
Re: How would you handle this? re: Daycare/infant room
And I don't think you should ever do anything with your LO that you're not comfortable with just because the DCP wants you to - I don't think it's really their place to be encouraging you to send in puffs, particularly in light of your concerns about the supervision.
If they won't or can't reassign a different teacher, I'd probably still give it one more strike before i pulled my kids. But I'd show up 15 or 20 minutes earlier than usual for pickup so that the young teacher can't have it "cleaned up" before you get there.
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