Our division has consistently struggled with moral – turn over is through the rough, for multiple reasons, but our C-level execs can’t seem to figure out the cause of the problem. They rarely even acknowledge there is a problem.
We’re in the middle of a software conversion that will affect our client’s daily business, and as part of our conversion, our division manager issued a vacation freeze for the month of August. He told us about this DURING August, removed prior given vacation days for quite a few people, and at the end of the day, I think most people were accommodating of the fact – they made it very clear there was a good reason for the requirement, and most of us sucked it up for the greater good. (I had planned on taking a week to go visit my family, most of whom haven’t met the baby yet – now we have to push out to December)
Cue forward to today, and he sends out an email regarding availability this week. He’s going to be on vacation W-Fri. And EVERY SINGLE PERSON WITH A SVP TITLE TO THEIR NAME IS GOING TO BE ON VACATION. These are people that, without them in the office, we can’t get approvals in place for normal, everyday business, let alone if something goes wrong with the conversion. More importantly, these are the people who should be leading through their actions, and the fact that they’re not just continues to contribute to the problem.
I’m not the only person who’s infuriated by this, everyone is grumbling. I have a really good rapport with one of our C-level execs, and in the past, she’s asked for any suggestions that I might have that could help moral. So now I’m wondering, do I let her know about this situation as an example? If I do, I feel like I’m throwing my DM under the bus, but at the end of the day, he’s causing some serious discontent. What would you do?
Re: Vacation Freeze - What would you do?
~Benjamin Franklin
DS dx with celiac disease 5/28/10
Anyway...Assuming your relationship is as good as you think it is I think I'd say something like...
Mr/Mrs So and So,
In the past we've had discussions about the low morale and high turnover in the department. You have asked for feedback as to my thoughts on why this is.
To be honest, I have been reluctant to tell you my opinion because (blah, blah, blah). However, a recent situation has made it clear that I should speak up. (Describe situation without sounding bitter).
Or meet in person and say something similar.
~Benjamin Franklin
DS dx with celiac disease 5/28/10