I called my insurance (Cigna) and they 100% cover a hospital grade breast pump through a company called Carecentrix (any in-network provider but they said this is the company that they typically use). I was so excited I didn't ask them about the specifics and I haven't had time to get away from my desk and call Carecentrix yet! Have any of you gone through them and if so, what kind of breast pump did they offer?
Thanks!
Re: Anyone have experience with Carecentrix?
I was told to call a month before my EDD. Once they have a script from my dr they will send out a double electric pump. I asked what brand and she said whatever they have in stock at the time.
Cigna did not tell me a hospital grade pump, but a double electric.
They told me something completely different and were kind of rude. Oh well. I will be calling them August 15 then. I was told I had to wait until the twins were here and if they came early it was going to take 2 weeks to get to me and the lady didn't give a very good explanation as to why. Maybe I just had a bad rep? Geez I shouldn't say bad, misinformed maybe?
That stinks that they weren't helpful! I still have to call Carecentrix about it so I will probably do that this week just to see what they say about it. They were really helpful at Cigna so hopefully I get the same info from Carecentrix. Thanks for your responses!
We are an accredited provider with Medela. CareCentrix contacted us to provide Symphony pumps to 20 patients, which we did.
They sent us over precertification documents. Even with the percerts and all documents and LMNs they have denied nearly every claim. It is a clear attempt to avert the intentions of the ACA.
The net effect is the mother's will now be responsible for all these denied claims.
We have never had any experience remotely like this with any insurance company we have dealt with.
It will be very interesting how CIGNA handles this matter.
Huh? Why would a provider be on a forum for pregnant women? Spamity, spam, spam.