That awkward moment when...

Re: That awkward moment when...

• credcat7 member

  April 2013

  Oh god I hate that feeling... being heard... my heart sinks and I break out in a sweat... I guess all you can do is man up and apologize.....unless there is some way to play it off hahahahah

  

   

  

   

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• fennyann member

  April 2013

  Haha, I apologized but he knew he was being a jerk. Haha

  
  
  
  
  
  
  

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• QuintonsMummah member

  April 2013

  fennyann:

  you forget to hit the mute button on your phone at work and the customer can hear you b!tch about what a jerk they were. Yup, this just happened. FX that I don't get in trouble. Haha

  Any of you ladies do something like this?

   

  When I worked in Cust Serv, the mute button suddenly didn't work when Floor Support took an escalated call. She called the guy a ton of names....and ended up getting fired she had been there for 12 years. 

  V|V TSP V|V

  
   

  
  

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• fennyann member

  April 2013

  QuintonsMummah:

  fennyann:

  you forget to hit the mute button on your phone at work and the customer can hear you b!tch about what a jerk they were. Yup, this just happened. FX that I don't get in trouble. Haha

  Any of you ladies do something like this?

   

  When I worked in Cust Serv, the mute button suddenly didn't work when Floor Support took an escalated call. She called the guy a ton of names....and ended up getting fired she had been there for 12 years. 

  Oh wow, that sucks.

  
  
  
  
  
  
  

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• QuintonsMummah member

  April 2013

  fennyann:

  QuintonsMummah:

  fennyann:

  you forget to hit the mute button on your phone at work and the customer can hear you b!tch about what a jerk they were. Yup, this just happened. FX that I don't get in trouble. Haha

  Any of you ladies do something like this?

   

  When I worked in Cust Serv, the mute button suddenly didn't work when Floor Support took an escalated call. She called the guy a ton of names....and ended up getting fired she had been there for 12 years. 

  Oh wow, that sucks.

   

  I mean it was pretty bad what she said. She was so frustrated that she thought it was okay to say things like "I wish he would drive into a tree and die" "This guy is a stupid MoFo(used full word though), etc etc. 

  V|V TSP V|V

  
   

  
  

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• techg0ddess member

  April 2013

  BTDT. I also complained about a department in IM to what I thought was my coworker in my department. yeah it wasn't. wrong window. I just played it off like I meant to complain to him and just asked, what's up are you guys super busy up there. 

  

    

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• LuckyMissus member

  April 2013

  Uh oh, you're on fire today, Fenny! 

  "A new baby is like the beginning of all things--wonder, hope, a dream of possibilities."

  
  

  

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• fennyann member

  April 2013

  LuckyMissus:

  Uh oh, you're on fire today, Fenny! 

  I know! Damn my luck...

  
  
  
  
  
  
  

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• gnomemom member

  April 2013

  I haven't been caught, but I know people who have. In fact, it just happened to the guy who sits next to me today. I broke the habit of bishing about customers when the phone is muted a few years ago.

  I did, however, have an embarassing moment once when a coworker warm-transferred a customer to me but didn't let me know she was on the line. She was BSC and totally heard me say "Oh no. Not her again." Whoops. Fortunately, my supervisor was cool about it.

  

  

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