stupid airline ....

Re: stupid airline ....

• Tasheystar

  April 2013

  That's just dumb. Hope they solve it quickly.

  

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• Littlejen22 member

  April 2013

  HiS ChAmAoLe GiRL:

  What a way to start my Monday morning. I just got an email from the airlines that SS flight has been changed, but the adult escort ticket I purchased flight hasn't been changed. Ummmm, no that's not going to work. I've been on the phone with them for the last 30minutes trying to fix it. How they can separate two itineraries and one being a child is beyond me.

  was it two iteneraries or where they booked on one itenerary? If they were separate that was the problem.

  Jen - Mom to two December 12 babies Nathaniel 12/12/06 and Addison 12/12/08

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• hopanka member

  April 2013

  Even with 2 separate bookings, you should be able to fix it. If his ticket shows as a child ticket, its assumed he travels with an escort. I have bought separate tix before, and everything always gets straightened out. Just annoying...hopefully they'll fix it soon.

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• HisChamaoleGirl member

  April 2013

  I had them fix it. While there were different confirmation codes (2 round trip adult and 1 round trip child) they were all linked to each other to prevent any issue in the first place. Since United and Continental joined forces they've basically gone to crap as far as customer service goes. I never had issues with Continental before the merge.

  BFP #1 11/07/2012 EDD 07/09/2013 M/C 11/22/2012

  BFP #2 02/05/2013 EDD 09/19/2013 Arrived via c-section 09/27/2013

  

   

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