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May 2013 Moms
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NBR: Shark Steam mop

D&S724D&S724 member
in May 2013 Moms

I love my Shark steam mop, but I think it bit the dust.  It no longer makes steam, although the unit still makes noises and gets very hot.

I called Shark and the CS rep told me a few things I could try, none of which worked.  She said they could send me a new one for like $48, which is not a bad price, but I am annoyed that this thing didn't even last 2 years!

 Has this happened to anyone else? Is it worth getting another one, or should I look into a different brand?

Mommy of 3 beautiful boys!
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Re: NBR: Shark Steam mop

  • ShoecrazysarahShoecrazysarah member
    I had seen my deteriorate when I stopped using distilled water in it. Were you using tap or distilled? I just got lazy and then we moved into a home with travertine flooring and I stopped using it... So I don't know how long it would have lasted.
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  • D&S724D&S724 member
    I was using tap water, which I was told was a big no-no. :-(
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  • TradeMamaTradeMama member
    I stopped using mine when we moved to a house with wood floors... It dulls the finish. But I did love it.
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  • rsage53rsage53 member
    We've had one for about a year, but only use distilled water.  If you were using tap water (which it says not to) then I wouldn't be too annoyed that it broke on you after 2 years!  If they're actually offering to replace it and you want a new o
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  • GemelliGemelli
    That's so weird! The same thing happened to us. It stopped working. My parents grabbed us one at costco last night because we are showing the house today and needed to steam the floor. I'll use distilled from now on, thanks!
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  • jerseygirl81jerseygirl81 member
    If the issue is tap vs. distilled water, you can de-calcify the pieces. The problem is probably build-up in the steam vents. Husband fixed ours by taking it apart and cleaning out the holes.
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  • bananersbananers member
    imagebeaubecca:

    Wow, that sucks! But I'm really glad you posted because I have one and had no idea you're not supposed to use ta

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  • D&S724D&S724 member

    imagersage53:
    We've had one for about a year, but only use distilled water.  If you were using tap water (which it says not to
    Mommy of 3 beautiful boys!
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  • ShoecrazysarahShoecrazysarah member
    imageD&S724:

    imagersage53:</s
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