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June 2013 Moms
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BRU registry vent

kel71883kel71883 member
in June 2013 Moms

DH and I spent HOURS at BRU last weekend and still hadn't finished our registry. I got so tired and cranky towards the end that I just said to forget it and I would go back to finish and/or do it online. I went back on Wednesday to finish and the girl working said everything was all set. Now to find out our registry isn't even available anymore. I spent 20 minutes on the phone with customer service and they couldn't figure out what went wrong. The rep said they are sending the info to corporate which could take "3 to 5 to 7 to 10 days" to resolve. Really lady?? Just tell me 10 days or something. After all that work on the registry, I'm going to be really upset if they can't figure this out soon.

Ok vent over. Thanks for "listening"

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Re: BRU registry vent

  • ladybugpjbladybugpjb member
    How frustrating! I had issues when I registered there for DS - they entered some of the info wrong, so I couldn't access it. Maybe they'll figure out what happened and be able to fix it.

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  • Stef1210Stef1210 member

    That stinks!!!

    And honestly, 3 to 5 to 7 to 10? Say a number and stick with it!

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  • GraceInCAGraceInCA member
    BRU is the third circle of hell.  If you have a Buy Buy Baby near you, go there. So much easier. But when all is said and done, the prices and selection on Amazon are better than both of those places.

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  • Xtina13Xtina13
    I have zero energy to walk around some BRU scanning ish... Online is so much easier faster. I would just start a new one online until you hear from them....
    Snarky Mama to the rescue!!
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  • bumpuser8448316bumpuser8448316 member

    imageGraceInCA:
    BRU is the third circle of hell.  If you have a Buy Buy Baby near you, go there. So much easier. But when all is said and done, the prices and selection on Amazon are better than both of those places.

    Seriously, BRU sucks big donkey balls.


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