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June 2013 Moms
Ethansmommy18
member
venting and in tears
Ethansmommy18
member
My legs as I posted in a post below are killing me so i do what I was told to do by my Ob call the switch board and ask to speak to a nurse or doctor on call. So I did this a rude woman answered the phone ( the switch board operator) and left me on hold for thirty minutes!!!! When she finally comes back to the phone i say can I please be transfered to a nurse or doctor..her reply well whats the problem I told her about my leg pain and how I felt I needed to speak with someone I also told her about my HORRIBLE vomiting acid reflux. Her replyt ow hat I said was honey you need to tell your primary doctor and tell them to call your obgyn. In my mind I am thinking what is that going to do you idiot. ( I said none of this) then she preceds to tell me that this is a obgyn number I said yes I know im pregnant to which she tells me Im acting stupid and hangs up. I was so upset I started balling on the kitchen floor. I had a horribel Obgyn with my previous pregnancy and was just getting comfortable with my new office and this happens. Because of my high anxiety ( yes I take meds) I over analyze EVERYTHING in life. Now that I am pregnant every symptom, lack of Carson moving etc freaks me out and when I read my leg pain is on the dont ignore list why wouldnt I freak out! So now I sit here crying and feeling like a peice of Sh!t thanks lady!
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Re: venting and in tears
DS - 5/2010
DD - 6-2013
TTC #3 - Cycle #9
Thats what I did and she starts playing doctor and deciding weither or not my call can be transferred and told me she wouldnt transfer my call unless I stated the problem
Call back and don't tell them what's wrong. Say you're pregnant and having a problem that you need to talk to your doctor about. If you get the same woman and she gives you a hard time, ask to speak to her supervisor. She can't keep you from speaking to your doctor, that's her job. It's not her job to judge you or diagnose you. Good luck.
I'm sorry she was such an a-hole to you
People are jerks sometimes. Makes me angry. I hope you are feeling better, and that you were able to get an answer.
I'm so sorry! I hope you get some relief soon!
I hate people like that. The switchboard op cant keep you from talking to a nurse or your doctor. Is there another line you could call? She doesn't seem qualified enough to be making judgements concerning your health hence "limited to answering the phone.." Just sayin..
This. Plus, I don't think you're required to give a switchboard operator personal medical info. I would definitely ask for a supervisor if you experience more problems.
When I called my ob after hours when I was having vaginal bleeding, they answering service person did ask me what my problem was. I think they do tell the doctor on call the problem so the doctor on call knows if it is an emergent situation or not.
I definitely think that they are not in any position to screen the calls and determine what warrants a call back unless they did talk to the on call doctor or nurse and they directed them to tell you to call your primary doctor. I would call back and demand to speak to somebody or find out if the on call provider gave them those instructions.
I would try this. The lady on the phone sounds like a wretched b!tch! Even if she is just having a bad day herself she at least deserves to be written up for her rude behavior. Call back or ask DH to call!
My two girls Flower and Ayla Faye
THIS. What a jackass
Agree. I have my fianc? call for EVERYTHING because he doesn't put up with anyone's bs. And he's really good at getting people's names. As soon a you get someone's name they are less likely to be difficult, IMO, because now you can identify them to a supervisor, etc.
I'm sorry, but SCREW her. If you are in that much pain there's no way you're going to be comfortable tonight. I would call back and if she gives you in any attitude or starts asking questions, just tell her it's none of her business and to please stick to her job description and transfer you to a dr. or nurse.
And if that doesn't work, make something up. Then just ask the nurse you're regular question. Ugh, I can't stand people like that. And I'm grumpy today if you can't tell. I'd call for you if I could:)
Unexplained Infertility
After two Clomid cycles, three injectable IUI cycles, two IVFs, two miscarriages, and one lap surgery, IVF #2 has brought us our little boy!
TTC #2
After months of being postponed or cancelled, FET #1.3 (Natural FET) brought us twin girls!
THIS!
SURPRISE! BFP: 12/2014 - EDD: 8/13/15
We made plans and God laughed
DS: BFP: 9/30/12 - EDD: 6/9/13
Radley Quinn was fashionably late via induction on 6/17/13
you complete me.
SURPRISE! BFP: 12/2014 - EDD: 8/13/15
We made plans and God laughed
DS: BFP: 9/30/12 - EDD: 6/9/13
Radley Quinn was fashionably late via induction on 6/17/13
I take phone calls all day and sometimes you have to get nasty to get what you want.I would not normally tell people to get nasty because it make my job hell, but sometimes you have to get what you want.
- Always ask for a supervisor
- If rep is rude give it right back
- Question their qualifications
If I were in your position and she were asking me I would have hit her with "Oh I'm sorry I was not aware you spent 8-10 years in med school."