Motherhood Maternity complaint — The Bump
March 2013 Moms

Motherhood Maternity complaint

I bought a pair of pants there a little over a month ago.... 11 days past their 30 day return policy, and they are coming apart right next to the crotch seam. I washed them once and wore them twice. I called and the manager acted like it's perfectly normal for a pair of pants to come apart in the wash. She acted like she was doubg me a HUGE favor and offered to exchange them for something else they are out of stock of the same pantsif I come in while she is working. That would be acceptable, except that this store is a smaller store and doesn't have much of a selection and doesn't get a lot of my size. So, I'm just annoyed. MM is no longer my favorite maternity store.
[url=http://www.thebump.com/?utm_source=ticker&utm_medium=UBB&utm_campaign=tickers][img]http://global.thebump.com/tickers/ttdbdb7.aspx[/img][/url]

<a href="http://www.thebump.com/?utm_source=ticker&utm_medium=HTML&utm_campaign=tickers" title="Parenting Advice"><img src="http://global.thebump.com/tickers/tt1049d9.aspx" alt=" BabyFetus Ticker" border="0" /></a>

Re: Motherhood Maternity complaint

  • That sucks! I've had no problem with any of my MM clothes. I have one pair of trousers, and 2 pairs of leggings; I've washed them all a few times now.
    *** DS born February 21, 2013 - Toronto, Canada  ***
    imageimage
  • I bought 2 pairs of pants there.  The jeans I bought said to wash before wearing, and when they came out of the wash, they were all lumpy and misshapen. Also, I wasn't thinking when I bought them, and the stretchy part is "flesh" color (now a bluish beige), so I can't wear them unless I have a really long top. But the black stretchy pants I bought there have held up through many washes now, and they are my go-to work pants.  They are even helpful in helping me continue to hide this pregnancy (21.5 weeks so far! - I'm not a jerk, I'm waiting until my boss finally gives me this raise he agreed to, and now that is all messed up by Sandy, we still don't have power at our office, ech).

    I ended up in an H&M that - surprise! - had a maternity section.  The pants there looked cheap (the seams were a disaster), but they have really cheap maternity shirts and a good selection of skirts.

    Pregnancy Ticker
  • Loading the player...
  • If you don't feel like you got a fair shake from the manager, send a note to corporate!  Seriously!  They clearly have a manufacturing process issue and no, pants should not come apart in the wash.  

    I had 3 pairs of trousers from a Lane Bryant store here that either the seam pulled apart on the inside of the thigh on day one or the hem pulled out of the bottom.  I brought both back and asked for my money back because they clearly weren't standing up to their quality standards.  They weren't inexpensive pants either!  The manager was kind of a snot to me about it since I'd washed them already (who doesn't wash pants before you wear them?) and I complained to corporate.  They apologized profusely and offered me a discount coupon to use on new trousers at a store of my choosing.  I don't know if anything in their corporate environment changed at all but at least I got to replace the pants  and probably broke even on the gas it took me to drive home and change every time things ripped once they gave me the discount.  *grin*

  • imageCBomback:

    I ended up in an H&M that - surprise! - had a maternity section.  The pants there looked cheap (the seams were a disaster), but they have really cheap maternity shirts and a good selection of skirts.

     

    The clothes I bought at H&M are definitely my fav!  Too bad their maternity sections are sooo small.

    *** DS born February 21, 2013 - Toronto, Canada  ***
    imageimage
  • My maternity pants from Kohl's are my favorites - have a pair of capris, 2 long dress shorts and 2 long pants. All have held up well.
    May PAL Siggy Challenge - Mom Humor
     image
    TTC Since June 2009 
    BFP #1 - 1/15/12, EDD 9/21/12, Missed M/C - 2/10/12 - I miss you Sapphire!

    BFP #2 - 7/1/12 - Met my lucky charm Alexandra on 3-16-13!!!


    image image image 
    image
    AL always welcome! 

  • Wow.. I guess they can be hit or miss? I have 2 pair of Motherhood jeans that I have been wearing for the past 3 months at least a couple times each week and washed a bunch of times and they both still look great. No issues with seams, holes, or bleeding.

    Now I did notice that their leggings are very thin and pilled up in the crotch after one use. That I don't like but as long as there's no holes then it will work.
    Daisypath Anniversary tickersLilypie Second Birthday tickers
    Lilypie Pregnancy tickers
    image



    image

  • I'm sorry it's such a pain.  :(

    I'm still wearing MM pants from DD and haven't had any problems.  Sure, they're not the best quality, but nothing has gotten destroyed.   

    BFP(1) DD1 born 4.17.10 @ 33w5d due to pPROM
    BFP(4) DD2 born 2.14.13 @ 35w5d due to pPROM

    image
    Lilypie Third Birthday tickersLilypie Premature Baby tickers
  • I actually don't own any maternity pants...i wear scrubs at work, and wear yoga pants or my leggings the rest of the time. I canqt justify myself spending $36+ on pants that I'm only going to wear four more months. I do have some maternity tops though (they were given to me) that I just started wearing.
    Alexander 03/13/2008 Jace 03/20/2013 


     
  • Most of my tops are from MM. I don't like their leggings, theyre too thin I think. You can see the panty and camel toe. I know u should wear long shirts but still it would be nice if they made it a little thicker esp now winter's coming.
  • I agree with complaining to corporate - they'll usually go out of their way to make customers happy where sometimes store managers are wary of giving too much out.

     I have a pair of Heidi Klum jeans from MM and I've washed them a few times now with no issues.  I just need them to last another 3-4 months and I'll be happy...

    You should check out New York & Company for work pants - they have these pull on, thick pants that look just like wool dress pants but they're super stretchy.  I'm wearing the large right now and have a few pairs of the XL for my 8th and 9th month.  They're also warmer than regular dress pants which is great for winter (if you live in a colder climate).  I would say go and try them on though as they come in short, regular and long.  I have the L in regular but the XL in short.  Good luck!!

  • I haven't had any problems with the MM pants I have (I actually have a pair of jeans I got very early in my 1st pregnancy and they are *just now* 3 pregnancies later starting to wear out in the crotch and I wear only jeans while pregnant and wore this particular pair probably 5 out of 7 days a week for all my pregnancies). I will say that Motherhood Maternity is notorious for not great customer service and a TERRIBLE return policy. It is really obnoxious but at the same time I sort of understand why they have to be so strict otherwise you could have women buying jeans at the very end of their pregnancy wearing them for a week or two and then try and return them for some bogus reason since they wouldn't need them anymore- not saying that people would do this but I guess I can *kind of* see their perspective as a specialty store.

    That being said, I am surprised you even got the manager to agree to exchange them for you- of all the other times I've heard of return/exchange issues with MM the people ended up just SOL even after talking to corporate. I bet you just got a fluke pair of jeans and will have better luck with a new pair.  

    Image and video hosting by TinyPic Lilypie Third Birthday tickers Lilypie Second Birthday tickers Lilypie Pregnancy tickers
  • imagerm2013:
    Wow.. I guess they can be hit or miss? I have 2 pair of Motherhood jeans that I have been wearing for the past 3 months at least a couple times each week and washed a bunch of times and they both still look great. No issues with seams, holes, or bleeding..

     

    Ditto.  They're without a doubt my favorite maternity pants.

    <a href="http://www.thebump.com/?utm_source=ticker&utm_medium=HTML&utm_campaign=tickers" title="Baby Names"><img src="http://global.thebump.com/tickers/tt1bc206.aspx" alt=" Baby Birthday Ticker Ticker" border="0"  /></a>

    <a href="http://www.thebump.com/?utm_source=ticker&utm_medium=HTML&utm_campaign=tickers" title="Ovulation Calculator"><img src="http://global.thebump.com/tickers/tt1bc208.aspx" alt=" Pregnancy Ticker" border="0"  /></a>

     

This discussion has been closed.
Choose Another Board
Search Boards