SIL is pregnant (AND coming to visit tomorrow...please save me now) and her shower is in a few weeks and H and I won't be attending since it's back in our hometown. She is registered at PBK and BBB, and since I can't afford to get a bunch of stuff off her registry from PBK, we bought a few things from BBB. I had it shipped to me and I was going to wrap it all pretty and ship it to the IL's house since that's where they're hosting the shower. Well, I get the order, and one of the darn SwaddleMe wraps has a GIANT stain across the front! GAH! I don't have enough time to ship it back for a return, so I have to trek to the closest BBB (45 minutes away) to try and find one in the same color w/o a stain. Grr. No point to this post other than to b!tch and moan :P
Re: BuyBuyBaby, you stink.
This is totally a good case for 'complain and get free stuff'. The trick is to be nice, but a biotch at the same time.
You don't want to piss off the manager off but you want to convey your displeasure.
Its a delicate art, Padawan.
Agreed. I've pretty much perfected this. Make sure they know you are a frequent shopper (even if you aren't), have adorable baby on your hip, pepper in the word "disappointed" as often as possible.