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January 2013 Moms
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Zulily really sucks

financialdivafinancialdiva member
in January 2013 Moms
I ordered a gift from the site about three weeks ago. It quoted a 12 to 16 day shipping. I needed it by next week, so i figured 16 days to get it will give me plenty of time. I keep checking the status and it says that zulily hasn't even received it yet so I emailed customer service to ask when i might be receiving it. I also asked that when they receive it, could I PAY to have it overnighted to me to ensure I receive it in time. They said that the 12 to 16 days is actually the time it takes for them to receive it which they haven't yet and then another 5 to get it to me and they said no that they couldn't overnight it to me. Errrr.... Very frusterated right now!

Needless to say, I will never be ordering from zulily again!
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Re: Zulily really sucks

  • KatieM558KatieM558 member
    Yeah, it takes a long time to get stuff from there.  Not a good place when you need it in a pinch.  Which is hard since you can order on Amazon and have it by breakfast!
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  • SanDimasMamaSanDimasMama member

    It does totally suck under the circumstances and they should have been more clear about when you might receive it, but it does give some insight into their business model. instead of ordering a lot, selling some at retail and liquidating the best they order only what is bought and paid for. Since there is nothing to liquidate the prices can be low and everybody wins.

     It's pretty genuis--I wasn't exactly sure about what Zulilly was doing but now that I understand they don't even have this merchandise in hand I'm impressed. I won't use it for gifts though! Or for stuff I need to start wearing now... 

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  • Magenta728Magenta728 member
    I know what you mean. There have been times where I have waited forever to get something from them. There have been other times though, where I get it quickly. I have definitely gotten great stuff from them.
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  • JennV514JennV514 member
    I love zulily.
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  • Alyssa102Alyssa102 member
    I have always had a good experience with them and my stuff has usually come in a timely manner.  Sorry you had a bad experience though, it can def. be frustrating.
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  • jdm7jdm7 member

    imageJennV514:
    I love zulily.

    I do too.  

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  • AuntieKelsey07AuntieKelsey07 member

    imagePrivacyWanted:
    yeah, I'm not a huge fan either. I only order when I don't really need something and it's a good deal. I often find I can find the same thing on amazon and it's cheaper after adding the zulily shipping

    This. Although I am pissed off at Zulily this week. I ordered a cutting board, platter, and jug with cups (Texas Longhorns). My card got compromised,  and I forgot about it. They couldn't charge my card so they just cancelled the order! They said they sent an email, but they didn't, and now I don't get my items. So upset!

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  • hansonam446hansonam446
    That's how any of those special sale sites work because they order it from the manufacturer and then ship it to you from their facility. I'm pretty sure it says it somewhere on their site.
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  • JennV514JennV514 member
    ^^ It does. They say anywhere from 10-14 days processing, then shipping is on top of that. I've never waited longer than 3 weeks for stuff from zulily, and I think that's pretty good. I bought some books off mamabargains and waited a full two months. It's just how it goes with those discount sites, like mentioned.
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  • hansonam446hansonam446

    imageJennV514:
    ^^ It does. They say anywhere from 10-14 days processing, then shipping is on top of that. I've never waited longer than 3 weeks for stuff from zulily, and I think that's pretty good. I bought some books off mamabargains and waited a full two months. It's just how it goes with those discount sites, like mentioned.

     

    Thought so! I caved and got one of those flower baths (my splurge/cutesy item) for my baby from there and it came within three weeks. I definitely don't expect speedy shipping.  

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  • kate4stevekate4steve member
    I bought two shirts and a pair of capris from there. Didn't have a time frame to receive them by since they were maternity and I'm only going to get bigger by the week. So when they finally came in, they are almost too tight, and it really sucks because I cant return them anywhere. So I'm going to wear them as I can then pass them off to a friend who is a little bit smaller than me for when she gets pregnant.
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  • betheppertbetheppert
    Yeah- I definitely don't order anything from them that I need in less than a month. They always take forever, but you can get some good deals.
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