Fighting with my RE's office (long)

katt3233 · June 2012

Our IVF was in October. On the paperwork we signed regarding frozen embryos it states-

Cryopreservation of embryos (for 1st year) $850.
Each subsequent year $650.

We received the bill in January and paid it. Last month I received a bill for $650 to cover 2012 embryo storage. I called them and they were telling me that when I paid in October that only paid for the remainder of 2011. So in 2012 I owe the $650 again.

I think since the paperwork states "for first year" that should mean until October. They were arguing that no matter when you do the cycle, it only covers until the end of the calendar year.

Am I wrong here? Anyway after arguing about it and saying that it was explained incorrectly to us, they waived the fee. I just think if they mean calendar year they should say that rather than "first year."

HazelEyes730 · June 2012

I agree with you. It should have been more specific. If you did a cycle in Dec. you'd have to pay again right away. That doesn't seem right to me. I'd be fighting them too!

shotzie · June 2012

HazelEyes730:
I agree with you. It should have been more specific. If you did a cycle in Dec. you'd have to pay again right away. That doesn't seem right to me. I'd be fighting them too!

I agree. That's a load of crap to charge a year's worth of storage for a couple months. That's ridiculous if that's how it really works, but if it is, they need to make that clear. There's no way I'd interpret "first year" as the remainder of the calendar year.

Jenny829 · June 2012

shotzie:
HazelEyes730:
I agree with you. It should have been more specific. If you did a cycle in Dec. you'd have to pay again right away. That doesn't seem right to me. I'd be fighting them too!

I agree. That's a load of crap to charge a year's worth of storage for a couple months. That's ridiculous if that's how it really works, but if it is, they need to make that clear. There's no way I'd interpret "first year" as the remainder of the calendar year.

All of this. It would be total BS to charge you full year fees for just a few months. I'm glad you got the fee waived. So sorry you have to deal with this crap. They must have lots of people calling to argue with their shadiness.

katt3233 · June 2012

I was pretty pissed. Once I was fighting it she tried saying that the "Cryopreservation" was just to initiate the freeze, and the other $650 was the storage fee. Well then why does it state "first year" if it's just the initiating process?! Ugh! But I'm glad they waived it!

DeputiesWife · June 2012

I agree with you --

Or at least do something like (theres a word I cant think of) but pay per month from Oct until Dec and then start over.

gidge · June 2012

I agree with everything so far and I would have interpreted it the same way you did. Like you need anything else to stress about with all of that!

Anasara · June 2012

HazelEyes730:
I agree with you. It should have been more specific. If you did a cycle in Dec. you'd have to pay again right away. That doesn't seem right to me. I'd be fighting them too!

This. Sounds like they are being douchecanoes.

Mainer-in-Texas · June 2012

I'm glad they waived it! I'd be super annoyed too. 3 months =/= a year.

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Fighting with my RE's office (long)

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