Community› The Bump Message Boards› Trying to Get Pregnant
Trying to Get Pregnant
New Discussion

Wondfo - bad batch - question

kjg5445kjg5445 member
in Trying to Get Pregnant

Hi Girls!

A friend of mine has bought a bad batch of Wondfo's from Amazon. Is she able to return them? If so, does she contact the makers of Wondfo or Amazon?

Thank you for all of your help!!! 

image

Report Reply to Post

Re: Wondfo - bad batch - question

  • Beaglechon2012Beaglechon2012 member
    Has she used any of them? I think it depends on whether it was sold by amaon or just fulfilled by amazon (think all of the ones I've bought were fulfilled by amazon). I they're just fulfilled by amazon I think she needs to contact the manufacturer. FWIW I have one of the bad batches and haven't gotten any false positives, so it can still vary within the batch.


    image 

    image

    Report Reply
  • Loading the player...
  • kjg5445kjg5445 member

    imageBeaglechon2012:
    Has she used any of them? I think it depends on whether it was sold by amaon or just fulfilled by amazon (think all of the ones I've bought were fulfilled by amazon). I they're just fulfilled by amazon I think she needs to contact the manufacturer. FWIW I have one of the bad batches and haven't gotten any false positives, so it can still vary within the batch.

    thank you! i'll ask her some file details. im sure if she calls amazon and explains maybe they can head her in the right direction *if* they cant help her. I'll definitely let her know about your experience with the bad batch!! 

    image

    Report Reply
  • Beaglechon2012Beaglechon2012 member
    imagekjg5445:

    imageBeaglechon2012:
    Has she used any of them? I think it depends on whether it was sold by amaon or just fulfilled by amazon (think all of the ones I've bought were fulfilled by amazon). I they're just fulfilled by amazon I think she needs to contact the manufacturer. FWIW I have one of the bad batches and haven't gotten any false positives, so it can still vary within the batch.

    thank you! i'll ask her some file details. im sure if she calls amazon and explains maybe they can head her in the right direction *if* they cant help her. I'll definitely let her know about your experience with the bad batch!! 

     

    No problem, hope it works out for her!  



    image 

    image

    Report Reply
  • BirdieToldMeBirdieToldMe member

    I would recommend contacting Amazon.  I contacted Wondfo and here's what I received in reply.  FWIW, I have also received a tracking number for my five replacements so I guess I got what I wanted in the end (although they haven't arrived yet) but it was a confusing exchange:

     

    Thanks for your order and email.

    This is not bad batch and someone may not understand the test results very well. You have used the most of the tests and look like no problem until you found some talking on line.

    Please see the attachment for your reference and send the picture to me if you have some question for your test result.

    But we will still send some new lot of hCG strip to you. Could you test the new lot with lot 111150-3 that you have on hand? And let us know what the difference they are.

    We very much appreciate this opportunity to do service for you. Please do not hesitate to contact me directly if you have any further questions or concerns.

    Best Regards.

    Kunyuan Mao
    Managing Director
    Wondfo USA Co., Ltd.
    545 Willowbrook Centre Pkwy
    Unit B
    Willowbrook, IL 60527
    Tel: (630) 468-2199
    Fax: 1-866-769-0168
    kymao@wondfousa.com 

    Report Reply
This discussion has been closed.
Choose Another Board
Search Boards
"
"