What is your office policy to back up the work of a person who is out of the office? When does that policy begin? After they are out 1 day, 3 days? 1 week?
ETA: Is there a buddy system? Are assigned to back up a specific person?
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Re: xp: Office Policy
Cooper: 11/20/11
Julian: EDD 8/1/16
PCOS & Endo. w/ DOR
We use to have two administrative assistants and they would back each other up, but they laid off one. Now we just have one and I back her up even though I am not an administrative assistant.
I cover for her because I am the only one that is in the office at all times except to go across the street once a week for 30 minutes.
I also cover for two other program specialist and my boss because they travel out of town 1-2 hours away to help students 2 times a week.
To back me up for any reason would be two other program specialists and my boss. They are all capable of my work and do the exact same thing that I do. My boss has scheduled us so there would be 2 of us in the office for each day.
Kelly, Mom to Christopher Shannon 9.27.06, Catherine Quinn 2.24.09, Trey Barton lost on 12.28.09, Therese Barton lost on 6.10.10, Joseph Sullivan 7.23.11, and our latest, Victoria Maren 11.15.12
Secondary infertility success with IVF, then two losses, one at 14 weeks and one at 10 weeks, then success with IUI and then just pure, crazy luck. Expecting our fifth in May as the result of a FET.
This Cluttered Life
In my current job I use my boss as my back-up if I'm out of the office more than 2 days. It's just her and I in our department, and we usually know what is going on wiht each other's stuff. If either of us is out for a week vacation, then we go over things in greater detail so the other knows what's going on and can step in.
In my old job, if you were gone more than 4 hours (like taking a 1/2 day), then we were required to have a back-up, which meant setting out of office on our phones, emails and writing on our white board where we were and who specifically could handle anything. In that situation, I would go over with my back-up specific details about what was going on and who might be calling. That job was much higher demand and required almost immediate response to customers vs. my current job where things can usually wait until I'm back.
I manage a smallish department (10 ppl) and my policy is that if you're out, it's your responsibility to find someone to back you up for your day-to-day stuff. It's your responsibility to ensure that people know what to do and how to do it. If everyone wants to be out at the same time, try to work it out. I even went so far as to say that no one could have the day after Thanksgiving, Christmas Eve, and Day after Christmas all off (when I only had 3 direct reports) so that no one would get stuck working all 3 if they didn't want to.
I kind of delegate on the fly when I'm out. Long term projects - I just let the project team know that I'll be out, and will pick up my stuff when I'm back. Fire drills - I manage from my BB and delegate where possible, or take care of things myself.
I can't remember the last time I took a vacation day without working for part of it. Oh well...