FTM here and after exploring YouTube and the ergo website to make sure that I am using it correctly I noticed that the older version of the insert had the baby in a cradle hold but the new has the baby upright. I really like the cradle hold but want make sure it is safe for baby's spine etc. with the new version of the insert. Any veterans have input on this?
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Re: Ergo heart to heart infant insert
I love the heart to heart insert. Often times, baby's actually prefer to be upright rather than cradled in the carrier. I can't speak to safety, but I watched the videos with the old insert also...and I feel like it would be a little awkward.
I don't think I did a good job of answering your question, but just wanted to let you know that I do like the new insert!