I just told my sister I can't handle this stress and I wasn't dealing with this, but its still got me so mad! I'll try to keep this short.
My sister was supposed to get married in November 2011, she called it off in July 2011. We had all put 50% ($150) deposits on bridesmaid dresses. (7 bridesmaids, 2 flower girls). When I called (as the MOH) to say the wedding was off and to cancel the orders (that had been placed a month earlier). We fully expected to lost the deposits but did not want the dresses. We were told we were repsponsible for the dresses and they could not be cancelled, production had begun.
The wedding date came and went, no dresses, the holidays came and went, no dresses (perhaps someone coudl have used the dress during that season). In the meantime my sister offered to pay for all of the balances except her ex's sister and neice, she didnt' feel she was responsible. We've called several times saying WHERE are the dresses, something seems wrong the wedding was November! She said she delayed the shipment to give my sister time to "deal" with the wedding being called off, we NEVER asked her to do this. In September my sister made a payment. We currently owe about $350 on the 5 dresses we are paying for.
After a few emails she blamed everything from bulk shipments, to Chinese New Year to a delay in New York, she finally said on January 17th they would be here in 2 weeks, STILL no dresses.
Today she emails me that the dresses will be in next week "2 weeks earlier then she expected" ummm try 3 months late. She also said that she spoke with my sister's ex's mother who said they WILL NOT be responsible for their two dresses. Now this dress lady says my sister must also pay for those two dresses another $300 or she won't release ANY of the dresses, even the ones paid in full. How is that legal?! How is that the brides responsibility? My dress is paid in full, what if my sister hadn't paid the second half? She could refuse to give me my dress?! This seems so wrong, and can't be good for my blood pressure.
My sister is getting married in April, that is besides the point except there is a lot of money being spent by all parties right now make the extra $300 a lot. If my sister wouldn't have made a payment in September and we had only had 50% down I would tell her to walk away from it all, and let her take us to court (which she said she would do) since she obviosuly didn't hold up her end of the contract either (with how late they are).
Any advice/input!? Sorry its so long!
Re: This can't be legal!! NBR-rant/advice?
That just seems rediculous! There are wedding cancellations all of the time and I can't imagine that it should be this complicated with the dress maker. I would probably turn into Godzilla on that lady...what a hooker. I can't believe she won't honor the cancellation.
Sorry you're dealing with this, especially so close to bringing a LO home...
Are you guys using these dresses for the new wedding?
That definitely seems shady! My sister was also supposed to be married in November 2011 and her exfiance called it off in July 2011. We had already received our dresses. We called the store and they said that we could return them and get store credit. They wouldn't give us our money back, but we were able to pick out something that was a little more likely to actually be worn than a bridesmaids dress.
Hopefully something gets figured out. It doesn't seem right that your sister will have to pay for everything!
Yikes, that's ridiculous! Maybe put in a claim with the BBB, or get in touch with your local news station.
Also, maybe check and see if there's anything on the receipts about on-time delivery?
I agree with the PP...contact the BBB and submit a complaint. You'd be surprised how quickly a shady company will make a 360 to accommodate you once a BBB claim has been submitted.
Also, if you have a contract (which I'm sure you do) go over it a few times and look for loopholes. If your seller isn't fulfilling her side of the contract, it becomes void...and you have proof (emails) that she has been delaying the shipment of the dresses, despite the payments she has already received.
And the ex-in laws? They should be responsible. And that's not something the seller should be commenting on at all.
No we are getting new dresses for her wedding, she didn't want anything the same for both weddings, so I am paying for 2 dresses.
The receipt says all dresses are payable on arrival. It does have the wedding date on it. Its ridiculous that she can hold any dresses paid in full tho. I am going to contact the BBB, something just isn't right, she can keep the 2 that are owed on, each bridesmaid has their own receipt/contract. She needs to take it up with them, its not on me! GRR
In your position, I would be incredibly angry about this and would explore every option available. It seems that something went wrong with the salon if the dresses were that late. Typically a manufacturer doesn't change ship dates that dramatically. It could be something as simple as the salon is on a credit hold or COD system with the vendor and did not want to have to pay the balance since the wedding was cancelled and used that as a way to help cash flow.
Having said that, be very careful before going through the expense of a lawyer and court fees. The contracts in a bridal salon are worded to protect the salon not the bride. How is it legal to hold the bride accountable for the ex-in laws dresses? That depends, did the bride, not the inlaws, sign the contract? Whoever signs the contract is legally responsible for its content. How can she hold dresses paid in full because of a couple of other dresses with a balance? If it is all shown as 1 order rather than separate gown orders, it is a total balance not individual sales. Take a second look at that contract. If you have any lawyers in your family or social circles, ask them to do the same. Before exploring legal angles that will incur fees, be sure you have tried every possible professional approach with the salon directly.
Thanks ladies. We all have our own receipts. I have mine I'm looking at it now. It says DEPOSIT NON REFUNDABLE and All gowns/dresses payable on arrival. No Exceptions. Which we are not arguing. Its in my name, it also has that I paid it in full marked on it. It has my name and address etc on it. At the top it does have the wedding party name and wedding date, but thats it. Several of the people have their dresses marked as paid in full, only 2 of them owe anything at all. (In addition to her ex's sister & neice).
My sister called her and had "words", she told her that she would not be payign for the other two dresses and asked how she could hold the other bridesmaids responsible for eachother, taking my sister out of the equation, as my sister deciding to pay for the remainder of the dresses was between her and us.
The owner asked how she was supposed to be left "out" and my sister told her she needed to take that up with the individual she had the contract with. My sister actually never signed anything only each girl who ordered their dress.
Now for the fun part. Please share all of the salacious details on how your sister went from marrying one person to marrying another just five months later! Why the rush, especially so close to your due date? Pretty please!?!
ETA: I just reread and saw that she called it off in July. I'm still curious!
Is this shop in LaSalle by any chance?
LOL! I still don't think I have all the details to be honest! I wrote about some of this on the TTGP board back in the summer when she called it off. Its long, but here goes...
She had been with her ex for 8 years, she moved 12 hrs away the year before (up North to the middle of no where) to be with him (do to work). After sometime (and I believe pressure from her) they got engaged January 2011 and started planning for a November 2011 wedding. She seemed happy.
She called me one morning in July and said she didn't think she could marry him that, she wasn't in love with him despite caring about him, and that she felt they were going thru motions that were expected because its what came next and that if they were honest with eachother they weren't meant to be. There were other issues as well, a video game addiction on his part, and his dissatisfaction with the weight she had gained after moving up there. So she called it off, he was upset but agreed that they weren't in love, although he was willing to try and work it out she was not, which I did think was strange.
Very quickly after I realized there was someone else. When I asked her about it she at first denied it (in August) and then admitted it but said she wasn't sure where it was going. I thought it was a rebound. By the time September came around it was apparent it was very serious.
After some questioning it turns out there was another guy, K. THey met over a year before when she was stationed even further North. They were both in relationships at the time and she says nothign happened other then them acknowleding there was "something" there. THey both left to work on their non perfect relationships. Fast forward 6 months and she gets stationed North again, she said as soon as they saw eachother they knew neither of them could go forward with the weddings they were both planning. They felt strongly they were meant to be together. They both called off their weddings within the same week. He was to get married October 2011 and her in November 2011.
I'm not 100% certain why things have moved so quickly. They bought a house together in November and moved in together. She says they are in love and want to be together that they broke people's hearts and turned the lives of their families upside down to be togther and so they want to be. They got engaged in January and set the date for April. Her fiancee can't get summer time off and because his dad is sick (with cancer) they dont' want to delay it to the fall. He was "assigned" his vacation time (he was just hired as a police officier) and it coincides with the end of April, just when I happen to be having a baby....
ha there's a long story. They both seem very happy and very in love. I worry a bit but she's a big girl. She is still on "civil" terms with her ex fiance, who told my mom that he knows this is for the best. As a matter of interest they split up their belongings, etc and he got the honeymoon. He took his ex girlfriend, who he is now dating. They broke up just before my sister and him met 8 years prior. He told my sister he believes he is meant to be with her.