NOVI Providence - your experience

monkey520 · January 2012

Can you please tell me about your experience delivering at NOVI Providence. (I am having a scheduled c-section) How are the rooms? Do you have your own shower? How were the accommodations for you DH? Did he sleep comfortably? I gave birth to my two sons at St Joes so this will be our first time at NOVI Providence. Any info you have is helpful.

Thanks!

ballerina06 · January 2012

I had a vaginal delivery there, so I can't comment on the surgery room for a c/s. The rooms are great, all private, private bathroom, place for your DH to sleep. Food was great, nursing staff was wonderful, Lactation Consultant was awesome. I have zero complaints about L&D and hope that I'll one day get to deliver there again. If you have specific questions about anything just let me know.

theone07 · January 2012

I am looking into delivering there too. My BFF has delivered via C-section there twice since they opened; most recently 5 months ago. She really liked the room, and had a pretty good experience. Her complaints were as follows: 1) she felt like she had a "nice" nurse/ "mean" nurse situation. Meaning that every other nurse she had was kind of a shrew. But each alternating one was super nice and helpful. 2) Each staff member she spoke with had differing opinions of BF-ing. She felt that maybe they should all be on the same page. She finally had to ask to speak to a lactation specialist. I am going on a tour there in early Feb. Who is your OB?

Julz629 · January 2012

I delivered there in October and it was great.

While their lactation consultants are amazing, I felt that their night nurses were not supportive of breast feeding and tried to push formula to make things easier on them. I had 2 different night nurses who encouraged me to give formula so I could rest since my bloop pressure was high.

But other than that, everything went very smoothly. You get a private room with a couch/bed for DH, bathroom w/shower, meals delivered -- I never even left the room. You will obviously have to leave for the c/s, but recovery will be in the room, as well. The baby never leaves, either, unless you want them to go to the nursery to sleep.

klreese0213 · January 2012

i gave birth there 7 weeks ago. overall i will say ny experience was good and i would def go back.the room was nice- bonus they have mini fridges which was nice being in the hospital for four days.i had a vaginal delivery. the nursing staff was nice BUT i felt they were overly busy and felt there were times i was forgotten about the or treated rudely because the nurse was overly stressed. however they were all very nice. just stressed/overwhelmed.the nice thing though is when you are in labor 1 nurse is assigned to ONLY you -prob nut post partum is different. so not sure about a c section.the food is very accomidating. you can call any time during their hours and within 245 mins have it delivered. however i didnt like sll the food. in particular sandwhich bread was hard by delivery because of how its served- the nutritionalist visted later which is how i know its an on going issue. but the grilled chicken was awesome.they were very nice and accomidatng to my FI. also transportation was vety nice and friendly.

ballerina06 · January 2012

jholbel:

I delivered there in October and it was great.

While their lactation consultants are amazing, I felt that their night nurses were not supportive of breast feeding and tried to push formula to make things easier on them. I had 2 different night nurses who encouraged me to give formula so I could rest since my bloop pressure was high.

But other than that, everything went very smoothly. You get a private room with a couch/bed for DH, bathroom w/shower, meals delivered -- I never even left the room. You will obviously have to leave for the c/s, but recovery will be in the room, as well. The baby never leaves, either, unless you want them to go to the nursery to sleep.

Ditto this. I had the same night nurse both nights I was there, she miscalculated Gabe's weight loss, gave him formula in the nursery without my consent and then kept bringing him back for me to try and nurse him when he clearly wasn't hungry (the last night we were there they talked me into sending him to the nursery). I reported her the next morning to the LC and the daytime nurse. This night nurse was fine the first night, but the 2nd she was horrible. My advice to this is to stand your ground if you are planning on nursing. I was a first time mom and was so exhausted and hormonal I allowed myself that last night to get pushed around. It wasn't detrimental to my bf relationship with Gabe, but it really upset me. I will say my daytime nurse was AMAZING. She actually spotted the early warning signs of PPD in me, and while at the time I was angry, it was really awesome that she gave me a lot more info then what they normally give just in case.

Collieflower · January 2012

I delivered there on Saturday (not a c-section). The rooms are very nice, and my DH was comfortable sleeping there. The food is very good, too--I liked the on demand room service. I thought the nurses were fabulous and there wasn't one I didn't like. I was there from Thursday through Monday, so I had a lot of different nurses---and I was really impressed. The nurse that was there for my delivery was so wonderful. I found all of them to be really supportive of my breastfeeding, and they were all helpful. Great experience! Good luck.

mharison · January 2012

I had a c-section there back in April with my 33 week baby. Overall I liked it.Even though I hated the c-section and things were different because I was so early, the doctors and nurses were very nice overall. The rooms were nice, and DH had a place to sleep. I felt very cared for, and did think that most of my nurses supported my breastfeeding, even though our baby was in the special care unit and never in our room.

CER+MEL · February 2012

I had a great experience there. Loved the room, the food, the doctors, and all but one nurse who made our first night with the twins harder than it needed to be. She wouldn't let us send the babies to the nursery when we asked to in the middle of the night and was very insensitive to how nervous we were about the mucus our son kept spitting up (typical with c-sections). He seemed to be choking every ten minutes or so, and we were terrified and EXHAUSTED. The nurse the next night (and all the others) was the polar opposite, encouraging us to get some rest while we could. Here's a link to the birth story in my blog if you want a detailed glimpse into a c-section there.

mrsannie · February 2012

ballerina06:
jholbel:

I delivered there in October and it was great.

While their lactation consultants are amazing, I felt that their night nurses were not supportive of breast feeding and tried to push formula to make things easier on them. I had 2 different night nurses who encouraged me to give formula so I could rest since my bloop pressure was high.

But other than that, everything went very smoothly. You get a private room with a couch/bed for DH, bathroom w/shower, meals delivered -- I never even left the room. You will obviously have to leave for the c/s, but recovery will be in the room, as well. The baby never leaves, either, unless you want them to go to the nursery to sleep.

Ditto this. I had the same night nurse both nights I was there, she miscalculated Gabe's weight loss, gave him formula in the nursery without my consent and then kept bringing him back for me to try and nurse him when he clearly wasn't hungry (the last night we were there they talked me into sending him to the nursery). I reported her the next morning to the LC and the daytime nurse. This night nurse was fine the first night, but the 2nd she was horrible. My advice to this is to stand your ground if you are planning on nursing. I was a first time mom and was so exhausted and hormonal I allowed myself that last night to get pushed around. It wasn't detrimental to my bf relationship with Gabe, but it really upset me. I will say my daytime nurse was AMAZING. She actually spotted the early warning signs of PPD in me, and while at the time I was angry, it was really awesome that she gave me a lot more info then what they normally give just in case.

This. My night nurse was awful. She told me that my LO was dehydrated because I wasn't waking up to feed him... he was sleeping, I was sleeping, we were all fine. She made me feel like an awful mom and basically told me he needed formula. She came in twice and woke up my LO and poured formula into his mouth. The next day the lactation consultant (who is amazing) came in and said that the nurse basically gave my LO the equivalent in formula of 2 Thanksgiving feasts. I was pissed! The LC explained that she tries her best to educate the nurses about proper feeding procedures but some nurses are very stuck in the old school, formula pushing mindset.

That said, I loved every other nurse that I had and had a wonderful experience there. I can't wait to deliver there again someday and since I've been through it once now, I won't let anyone push me around next time.

Delulah · February 2012

I had a C-section there earlier this month, it was not scheduled but recommended by my dr after my labor didn't progress. I really liked the hospital and the nursing staff. I thought all of the nurses were really nice, some were more attentive than others, but they always responded when I reached out to them. I felt supported with breast feeding in fact it was my delivery nurse who showed us how to get started (also great lactation consultants-just make sure to ask for them) and our baby stayed with us in our room the whole time. The only thing I didn't like and I think its just the nature of a c-section is that after my baby was born she and my husband went back to our room while I had to remain in the OR for another 20-30 to be sewn back up. Oh and the anesthesia folks were wonderful, especially the lady who checked on me during labor and she even sat at my side during the delivery. I felt well cared for - in fact I was nervous about going home. Will definitely have my future children here!

As for the bedding for DH - they provide a sheet & blanket but it is a couch and not a bed so not the most comfortable but it worked. We are both glad we brought our own pillows - love my memory foam pillow.

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