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am i overreacting? UPDATED

lovemydoglovemydog
in Austin Babies

some background - DD just turned 1 and goes to daycare full time.  she has food allergies.  her daycare is (obviously) aware of her food allergies and knows that she cant have any food not provided by me. 

 when i went to pick her up today, they showed me that she had broken out in hives on one side of her butt.  apparently,  she visited another class today.  they forgot to tell them not to give her any food, and she ate a saltine while in the other class.  they said that her hives were much worse at first (they were pretty bad when i got there) but they put ice on it and they improved.  

 i feel upset about a couple of things:

 1) i'm obviously annoyed that this happened, but i know that mistakes happen and i'm so thankful it wasnt worse. 

2) i'm annoyed they didnt call me when they saw her butt break out in hives because of an allergic reaction.  i would have brought her benadryl.  putting ice on it doesnt seem like an appropriate reaction.

i did tell the teacher that they need to be sure that if she's going to visit another room, that teacher needs to know she cant eat anything not provided by me because of her allergies and i know they could tell that i was upset.  DH thinks i need to speak to the director about it.

if you've stuck with me this far - what would you do?  should i bring it up to the director?  if so, what do i say?  i dont want to cause problems for the teachers, but i am upset that it happened and annoyed that no one called me.

 

UPDATE:  Thanks everyone for your advice.  I did speak to the Director this morning.  She was apologetic and said she did not know it happened, or they would've called me immediately.  I am also going to remind the teachers when I pick up DD this afternoon to please call me immediately if something like this happens again. 

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Re: am i overreacting? UPDATED

  • bluestreetbluestreet
    No, you're not overreacting. Food allergies are serious business, and they're lucky your DD's reaction wasn't worse. I would definitely bring it up to the director and ask that you be called if something like that happens again.
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  • SaraLouiseBride08SaraLouiseBride08
    You're not overreacting at all. I'd expect a phone call immidiatley if something like that ever happened. 
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  • userdeleteduserdeleted member
    I would have been very very upset. Possibly livid. You are not overreacting at all.
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  • m_and_mm_and_m

    I'm livid just READING about it, and I tend to be pretty relaxed about other ppl taking care of DD. Yes, accidents and mix-ups happen. As bothersome as it is, that isn't what's most upsetting to me. Finding out about it at pickup? Completely unacceptable. The moment they realized she had eaten school food they should have called you, reaction or not. You could have gotten benadryl in her PRIOR to hives showing up. Do they not have a procedure for this type of thing? Your DD cannot be the first child they've cared for with food restrictions. Ice? Really? Reminds me of when we found out I was allergic to sulfa and the school nurse covered my hives in toothpaste and sent me back to class. My mom was pissed they waited to call until after I was puffed up like a Goodyear blimp....

     

    I would definitely bring it up to the director, but I am not do good at doing that in person so I would put it in writing. I would want to work with them to create protocol for the future, and get it in writing as well.

    I'm sorry that happened and I'm glad her reaction wasn't worse. :-(

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  • TayteeTaytee

    I think of myself as a fairly laid back mom. Even in the face of allergies with Emily, I try to remain as calm and relaxed as I can about stuff so I don't become "that mom". However, you are not overreacting. Exposure/Ingestion of a known allergen should probably be a phone call at that age. Hives ABSOLUTELY a phone call. ICE? WTF is ice supposed to do besides piss her off? That shows a total lack of knowledge by the people taking care of her.

    Yes, bring it up to the director. Don't focus too much on what did happen so much as how it will never happen again in the future. You can either ask how they plan to fix it or provide them with an action plan to follow. If x then y - . For example, the allergy action plan many schools have even allow for use of an Epi pen for exposure to a known allergen even without symptoms. Your pedi or allergist may be able to provide you with one or there are simple templates online.

    You have every right to be upset. By delaying a phone call and allowing hives to go untreated, they endangered the life of your child. If they don't know how to treat hives, would they recognize swelling of the lips as a reason to call 911? Or would they put ice on her lips too!?

    Mistakes do happen, believe me as a nurse I know this, but reporting the mistake and managing it is what makes all the difference as to the outcome and perception of it. They handled it poorly both on a personal level and providing adequate intervention.

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  • MrsShacklefordMrsShackleford member

    imagebluestreet:
    No, you're not overreacting. Food allergies are serious business, and they're lucky your DD's reaction wasn't worse. I would definitely bring it up to the director and ask that you be called if something like that happens again.

    This.

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  • kiarox2002kiarox2002
    You are not overreacting at all.  I would be beyond pissed.
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  • balihaigirlbalihaigirl member

    imagebluestreet:
    No, you're not overreacting. Food allergies are serious business, and they're lucky your DD's reaction wasn't worse. I would definitely bring it up to the director and ask that you be called if something like that happens again.

    Absolutely all of this!   I would be livid!

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  • amyliisaamyliisa
    Absolutely not over reacting, and absolutely yes - talk to the director!  Ditto pp's on everything, but I just wanted to reiterate - the director needs to know about this and that you will not tolerate another slip-up like this.  Work with her/him to come up with a plan to prevent this or handle things differently if a similar situation arises in the future (for any kid, not just yours!).
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  • carlinlpcarlinlp member
    Agree - you are not overreacting at all.  I would be livid.  I see your update and I would also request a meeting with the director and those that care for your dc to be sure everyone is on the same page.  It sounds like they need to do some formal allergy training in order to properly care for those with food allergies.  Can you imagine this scenario with a severely allergic child, their choices could have been deadly.  Not ok.


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  • L L CGL L CG
    I would go as far as calling dfps to report this.  I would want the incident documented just in case it ever happens again, to your kid or someone else's.  Also, I think it would help for them to realize what a serious situation they put your child in.  
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  • Duckie07Duckie07
    imagelovemydog:

    UPDATE:  Thanks everyone for your advice.  I did speak to the Director this morning.  She was apologetic and said she did not know it happened, or they would've called me immediately.  I am also going to remind the teachers when I pick up DD this afternoon to please call me immediately if something like this happens again. 

    Ditto everyone else.  You definitely didn't overreact and I'm glad you spoke with the director.  I would also like to add that I think you might suggest having a meeting with the director and teachers together, so that everyone understands just he seriousness of the situation.

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  • NessiaNessia

    imageamyliisa:
    Absolutely not over reacting, and absolutely yes - talk to the director!  Ditto pp's on everything, but I just wanted to reiterate - the director needs to know about this and that you will not tolerate another slip-up like this.  Work with her/him to come up with a plan to prevent this or handle things differently if a similar situation arises in the future (for any kid, not just yours!).
    It's great that you spoke with your director but I get the feeling that the teachers(maybe even the director) don't realize the severe reactions some kids can have with allergies. If it weren't for this board I wouldn't either since my kids don't have allergies and I haven't ever dealt with someone with severe allergies. They are lucky your DD only had hives and not a severe reaction that could have caused a hospital trip or death.  Yes, they should immediately have called you and they should develop an allergy plan for all of their kids.
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  • SaraLouiseBride08SaraLouiseBride08
    imagelovemydog:

    UPDATE:  Thanks everyone for your advice.  I did speak to the Director this morning.  She was apologetic and said she did not know it happened, or they would've called me immediately.  I am also going to remind the teachers when I pick up DD this afternoon to please call me immediately if something like this happens again. 

    Good. I'm sure she'll talk to the teachers as well. If the director is any good, she knows darn well this isn't something to mess around with.

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