Success after IF

pls come in if you have a housekeeper

We had the same housekeeper for a few years, and she was awesome and I cried when she got out of the business. She was reliable, inexpensive and I trusted her.

So we went without one for a long time and when I was pregnant with Eleanor we decided to hire someone to come every three weeks. We went through three people before we found someone we clicked with. I like her a lot, but she is never on time and the cleaning is spotty...but I can live with those things because I trust her.

Now my issue is that she takes F.O.R.E.V.E.R to clean the house. I pay her by the hour. Coincidence? The first time she was here it took her six hours. OK, fine...first time and all. Then it was taking her five hours sometimes, other times longer. I talked with her about it and told her I needed to know what I'm going to be paying her every time for budget reasons, so we agreed that she would come for four hours. We made a priority list for what I really need to be done (i.e. make sure the master bath is cleaned, powder room downstairs is last priority, etc) with the understanding that it's fine if she doesn't get to all the lower priority areas. And she never cleans the kids' rooms...I do that.

Well, now she is constantly asking me (or calling me if I'm not home) to tell me she's not done with the floors, kitchen, etc (all of which are on the high end of the list) and do I want her to stay another hour to get it done? I usually say yes, because, well, those things are a high priority...if they aren't clean I feel like my house isn't clean, which means I've just spent a bunch of money and am not satisfied.

I'm not really asking if it's reasonable for me to expect her to stick to our agreement, because I am definitely going to discuss this with her again. But what I want to know is do I have unreasonable expectations?

Our house is just over 3200 sq ft, four bedrooms (but she only regularly cleans our master, because we also usually skip the guest room unless my mom has been here), two and a half baths (but since her first visit she has never gotten to the powder room), four downstairs rooms (dining room, office, den, kitchen), a bonus room which she does not clean but does vaccuum. 

So she is cleaning one bedroom, two bathrooms, the kitchen, the dining room, the office and the living room.

Is it unreasonable for me to expect she could do this in four hours?

I'm asking sincerely because our old housekeeper had no problem cleaning the entire house in four hours (and doing it well), but maybe she was just really fast.

TIA!

Re: pls come in if you have a housekeeper

  • I am in the same situation, and I am on the verge of firing my housekeeper.  She never gets finished...and my house is smaller than yours, but probably messier.

    I ask her to work from 9am to 1pm, and honestly, last week, I don't know what she did for 4 hours.  Nothing was done.

    It is ridiculous. 

    I wish I had some good advice, but my housekeeper sucks too ;-0

     

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  • Our house is 2400sqft and my cleaning lady cleans the whole thing in about 3.5 hours.  3 bedrooms, 3.5 baths, kitchen, dining room, living room, family room.  Also she vacuums the halls and the stairs.  I would say that she does a pretty good job.  Not great, but its clean enough for me.

    I think it would be reasonable for her to clean what you're asking in 4 hours.  If it were your whole house, then no.  Perhaps you might need to find another person - although I know that its difficult to find someone you trust!

    Allison
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  • My house is 3800 square feet. I have 2 ladies come e/o week. They are here from 1:30-4:30 (3 hours). In that time, they clean the entire house, including wash and change all sheets. Vacuum, mop, dust, cle An entire kitchen, scrub toilets, baths/showers, windows, dust, change all trash liners. A very thorough job. Yes, there are 2 of them...but in 3 hours they get a lot done. I pay them $80 e/o week.
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  • I think LVBlvd has the best set up.  I need two women to come and work 4 hours...I'm going to look for a team after I fire my current person.

     

  • My cottage (ha ha!) is 1500 square feet.  My housekeeper does kind of a "surface" clean every other week - but she is DIRT cheap so a surface clean is fine for what we pay her.  She does kitchen (including wiping cabinets down,) 1.5 bathrooms, living room and dining room, upstairs hallway and 3 bedrooms (all of which are fairly small.)  She vacuums all floors and mops all hard floors (which is basically the whole house - but we have some large area rugs.) 

    Like I said - it's what I would call a surface clean - not a deep clean by any stretch - but she does all of that in 2 hours.  Granted, my house is much smaller than the houses being described here.  Hey it's charming!  Wink

    I'm embarrassed to say we pay her 30 bucks a pop - so basically 15 bucks an hour.  Like I said, dirt cheap.  We often give her at 10 dollar tip (so - 20 bucks an hour.)  

    Wheee!
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    "When it comes to sleeping, whatever your baby does is normal. If one thing has damaged parents enjoyment of their babies, it's rigid expectations about how and when the baby should sleep." ~ James McKenna, Ph.D., Mother Baby Behavioral Sleep Center, University of Notre Dame

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  • imagedana316:

    I think LVBlvd has the best set up.  I need two women to come and work 4 hours...I'm going to look for a team after I fire my current person.

     

    I interviewed a "cleaning team" but they were going to charge me $275 for four hours. Indifferent

  • I live in a LCOf Living area.. But I pay $60 for either one girl who comes for 10-330 and cleans my whole house 2500sqft, 4brs 2full baths 1 half, she does it all she is good and fast. I have another lady who is older, she came today, we also pay her 60 but it takes jet all day and I have to bring her home, she doest speak much english amd has no licence. But she does a good job and loves Jake.. My dad in MA pays 120$ amd they clean his whole house and do it in 5hrs.. More expensive due to the cost of living. I would tell her a set time and price no negotiating either and if she can't do it then find someone else.
  • We also have a team of 2 that come every 2 weeks and they take about 2.5 hours to clean our whole house other than the basement. I'd say the portion they clean is between 2100 and 2400 SF? They DEEP clean too. On occasion we have only one (they're through a service and when our usual girls aren't available they'll send 1-2 different ladies) and just one took about 4 hours. So I'd guess 4 hours is reasonable? They're cleaning our kitchen, dining room, living room, TV room, front hall, three bedrooms and 2.5 baths (one of the full baths is tiny and barely used though).
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  • My house is more in line with Lucy P's - just under 2000sf, 4 br (but 1br is full of junk right now - we moved in at the beginning of the summer and haven't gotten around to setting it up yet!), 2ba.  We have a team of 4 ladies come, and they are done in just over an hour.  I pay them $90 every other week.  They will be here tomorrow - I am so excited to have a nice clean house again!
    TTC#1 = Success on Cycle#19 with Clomid/trigger/b2b IUIs; beta#1 (15dpiui) 200, #2 (18dpiui) 433, #3 (22dpiui) 2356; TTC#2 = Surprise BFP 9/2009; TTC#3 = m/c at 6 wks, 10/29/11; BFP#2 4/1/2012... Baby Birthday Ticker Ticker Baby Birthday Ticker Ticker Baby Birthday Ticker Ticker
  • I don't know what is worse.  Ours rushes through so she can get done, and skimps on things because we pay a flat fee.

    I am really annoyed with her right now.  I specifically asked for one small task last time (windex the two long windows surrounding the front door, skinny windows) and she didn't do it!! Not sure what to do about this??

    She is far from perfect.  But she is so nice and finding someone reliable and trustworthy is so hard. :(

    Good luck!

     

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  • Um I think she is taking WAY TO LONG.  My house is a little over 4,000sq ft and my house cleaner is able to finish it in 3/4hours tops.  She works hard and fast.  Sometimes she even brings back up and they finish in 2hrs.  The cleaning is awesome and never spotty.  I've never once had to ask her to clean something better etc.  I would say that YES it's important to be able to trust your house cleaner but I really think you can find someone that can work faster and do a better job AND you can still trust.  You could also tell her you going to have to start paying her a single fee and what exactly you expect (the WHOLE HOUSE CLEANED).  We just pay ours X amount and she finishes everything if it takes her 2hrs or 5hrs same price.....

    "I have four children. Two are adopted. I forget which two. -Bob Constantine

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  • Davez has always said to get one, but the couple of times I tried, I just couldn't hack it. (cleaning before she came to clean, trusting to leave her, sitting around if I didn't.....) but if things go well with this pregnancy, I'll be left with very little choice to hook up with someone at least this winter and spring.

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  • I wanted to add that I totally trust mine.  They have a key.  Sometimes I'm home, most of the time I'm not.  They do an excellent job - I've never been able to get my house as clean as they get it.


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  • Totally trust the woman who comes to my home as well.  We are never here when she's here (my cottage is too small, ha!)  We found her via a friend's recommendation. 
    Wheee!
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    "When it comes to sleeping, whatever your baby does is normal. If one thing has damaged parents enjoyment of their babies, it's rigid expectations about how and when the baby should sleep." ~ James McKenna, Ph.D., Mother Baby Behavioral Sleep Center, University of Notre Dame

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  • Just coming to say how jealous I am that you all have housekeepers.  And a few of you even have 2!  
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  • My housecleaner brings a helper and they bang it out it 1.5 hours.  She comes every 2 weeks.  The house is 3/2, 1800 sq ft. It's $75 a visit and I live in a HCOL area.


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