I do not post here often but thought you guys may be able to give me some advice.
We are currently at our 3rd duty station and this is our 3rd time renting. We are 1 year into a 2 year lease for our house (we PCS again next summer at the end of the lease).
The house is rented out/maintained by a local rental company. The owner of the house is also military.
The house is a new build (about 3 years old). We have noted a few flaws (tile problems, pipes, yard sprinkler system...) and have contacted the company several times within the last 8 weeks and they continue to blow me off.
So my next action will be to send my concerns in writing to have everything documented. The women at the company tells me she needs to get in touch with the home owner but my suspicion is that they have not even tried. It would be very easy for DH to look the owner up on the global. We know his name and we work in the same field. Are we out of place attempting to contact the owner ourselves.
I'm just trying to put myself in their shoes and would be really upset if the rental company that took 10% rent every month was not looking after my property. I could also go to base legal for advice.
Sorry so long. What do ya think?