NBR: Peachtree Orthopedic Clinic

I got my MRI results and its SIJ dysfunction, disk protrusion and a tear.  4-6 weeks of physical therapy, 3x per week.  I am stressed about the logistics of this already, I don't know what to do with my kids 2-3 times per week for the next month and a half.  

But also, I'm off to a rocky start with POC.  Anyone have any experience with them?  The reception desk is not very receptive.  I've left several messages for appts and spoke with one rude receptionist this morning who sighed and informed me she'd have to call me back.   Its been 8 hours.  

If my doctor gave the script for POC, do I have to go there?