So we mailed $15 and everything we thought we needed to Vital Records a few weeks after HC was born in June. Then we got a notice from them about 5 weeks later saying we need to fax or mail them copies of our DLs, so DH faxed both of ours over. That was THREE MONTHS AGO!!! Still haven't gotten her birth certificates, and every time I try to call, once I get through the maze of recorded options, I get a recording that says "due to high call volume, no one is available to take your call. Please try again later." Every. Single. Time. Can't get a live person on the phone to save my life!
Is there any other way I can get the certificates, short of going to the office in person (which I would love to do in all of my free time, right?)? Tried looking up the Fulton Co. office but I can't find that either. Ack!
Re: Help w/ obtaining birth certificates--grrrr...
I went and got mine in person. There's two locations, I think. I went to the Vital Records office next door to Grady. A little sketchy down there, but quick!?
This is the link with the address for the other office. On the page right before this one, they had an apology posted for issues with the phones.
https://health.state.ga.us/programs/vitalrecords/directions.asp?
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It definetly should not take that long! Can you protest the charge with your bank and then just get it in person? It sounds like you've slipped through the cracks somehow.
Getting DS's birth certificate was like trying to access some national classfied secret. It was soooo frustrating!