In case any one is interested. They lowered our bill to $99/month before taxes & fees (so they lowered it by $14) - this is for digital cable + DVR + HD + RR internet. Plus they gave us free DVR for six months (so that will bring our bill down to $88 for six months). And, for one year, we get free RR turbo and Showtime.
I'm glad I called - we got an extra $230 in our pockets and upgrades just for making a phone call.
Re: I finally called TWC
Rarely Updated Blog
Sweet! I called today and got the free DVR
I tried to call the other day but I couldn't remember our PIN. I tried 5 different numbers before I quit and said I'd have to call back. We really need to write those things down.