I sent a pleasant but firm email explaining that I wasn't able to use the online renewal service. The membership director is out of the office until tomorrow, how convenient. Hopefully they will still honor the discount since their site isn't working properly.
Re: PSA : ZOO
I couldn't get the renew button to work. It kept asking for my 14-digit pass number, but the number on my pass is only 7 digits.
After trying to call and only getting the answering machine, I ended up just purchasing a new one at the discounted rate.
Photos courtesy of Jen Rose Photography