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Switching Doctors. Overreacting?

RFKD82909RFKD82909 member
in Cincinnati Babies

     So I moved and didn't have a gyno in the area so I decided to go to a doctor my MIL and SIL go to. He actually delivered my H a million years ago and they have never had any issues. I go in for my annual and no issues. Then I get pregnant and go in for a blood test to confirm. The nurse is amazingly sweet and I really liked her. The doctor, not so much. I went in every few days to test my levels and every time I spoke to my doctor he would talk about nothing but miscarriage. Every.single.time he would bring it up. It made me uncomfortable and I was pretty much a basketcase to begin with. H said that he was just letting me know what could possibly happen.

     Fast forward. I have since been seeing another doc, recommended by previous doc as he doesn't deliver any longer. I have been getting bills from first doc and the bills wern't matching up with what they were billing my insurance for so I've called several times to get an explanation. The first time it took two weeks for the billing lady to speak with me and she only did after I called to see why she hadn't returned my call. Then she was rude and unwilling to explain anything. I called the insurance company and we had a conference call where the billing lady was again rude to both of us and unwilling to answer questions. she then told me she would look into the problem and never returned my call.

Also in that practice I had my first ultrasound at 5w5d and was billed for both an external and internal ultrasound even though I had only received the internal. Despite multiple questionings of this, I was told that the bill stands.

Sorry that got long. My question is: Am I overreaccting with my decision to switch doctors for all future gyno issues? I'm considering writing a letter to the doctor to explain my lack of satisfaction but am wondering if it would be justified.

Thoughts?

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Re: Switching Doctors. Overreacting?

  • sistrkatesistrkate

    I don't honestly think you are overreacting.

    This kind of doctor is the kind you want to be VERY COMFORTABLE with.  I wouldn't want to go to a doctor that made me worry all the time, whose staff was rude to me (aside from sweet nurse), and whose billing is complicated, possibly incorrect, and unwilling to discuss it with me OR my insurance company.  And as I said, this is such a personal doctor relationship, I'd for sure want to see someone that took care with me and made me feel comfortable with them.  Don't worry about overreacting.  Your personal comfort level should be paramount here.

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  • KYmama9286KYmama9286 member
    I don't think you are overreacting at all and I would definitely switch. Your obgyn/midwife needs to be someone you trust and have a good rapport with and doesn't seem like that is happening with this practice. I would switch practices and call the old OB office and ask to speak/schedule a sit down with the office manager. Its ridiculous that they cant explain to your INSURANCE company what is going on! GL!
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  • robnnoelrobnnoel

    I do not think you are overreacting at all.  As others have said, you have to be comfortable with your OB!!!!! 

    A Co-worker of mine had this same type of problem last summer with her family doctor.  They were billing her and her insurance for services that were not performed and then she was having a hard time speaking to someone in the office about why this was.  She finally got it resolved by going to the office one day when people were in the waiting room and basically stating quite loudy what the problem was and that she thought they were committing insurance fraud and if they were doing it to her she wondered how many other people they have done it to and they havent noticed.  She said they immediately took her back to a private room and went through her bill with her and fixed a few things. 

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  • kyfirewifekyfirewife member
    I don't think you're over-reacting. You should be comfortable with all of your doctors, but especially your Ob.

    BTW - I actually left a practice over billing issues once. I loved my doctor, but their billing department couldn't get their act together. I sent the doctor and the office manager a note letting her know that's why I was leaving.

    GL on your doctor hunt!
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  • RFKD82909RFKD82909 member

    Thanks for your kind words ladies. I know I've been a bit hormonal as of late so I wanted to make sure it wasn't just the hormones talking. I will be mailing them their check and then mailing a letter directly to the doctor as well.

     

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