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Medela PISA recall

MauiWedding08MauiWedding08
in Hawaii Babies

I actually got a replacement pump from Medela a couple a months ago for unexplained loss of suction (and it definitely had the clicking noise).  If you have an issue with your pump and it was in this time frame I definitely recommend contacting them - they should send you out a brand new one.

BREASTPUMPS RECALLED DUE TO QUALITY ISSUES

 

Dear Valued Guest,

We are writing to inform you that Medela, Inc., in cooperation with the FDA is recalling a limited number of the following items sold in 2010 due to quality issues:

Medela Inc. Pump In Style Advanced Breast Pumps

You are receiving this email because our records indicate one or more of the following conditions has been met:

-  The above item(s) was purchased for you or by you

-  The above item(s) was on your baby registry or Wish List

-  You requested we email you about recall notices

This recall DOES NOT AFFECT CURRENT PRODUCT for sale at Toys?R?Us, Babies?R?Us or online at toyrus.com and babiesrus.com

You may safely keep the Medela Pump In Style Advanced Breast Pumps on your Baby Registry or Wish List

THIS IS NOT A TOTAL RECALL.  Only Medela Pump In Style Advanced Breast Pumps sold in the US and exhibiting one of the following problems are affected:

 

-  The pump will not turn on

-  The pump turns off on its own

-  The pump reduces or loses suction during the pumping process

-  The pump is making a clicking noise.

 

If you have a Pump In Style Advanced breast pump that exhibits any of these symptoms, please visit the Medela website at www.medelareturns.com to expedite shipment of a free replacement unit.  For any questions regarding this recall, please email Medela at medelareturns@medela.com.  Medela customer service is also available to assist you at 1-800-435-8316.  Further details may be found in the recall notice, here.

For the latest product safety information, we encourage you to visit our dedicated Safety website at www.Toysrus.com/Safety. On this site, you will also find helpful tips on keeping kids safe, developed in partnership with leading safety organizations.

If you have any further questions, please contact our Guest Service Team at 1-800-TOYSRUS (869-7787).

Sincerely,

The Guest Service Team
Toys"R"Us and Babies"R"Us

PS: You can now register to receive ALL Safety Email Notifications simply by clicking below:
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Re: Medela PISA recall

  • MauiWedding08MauiWedding08
    I should also mention - my pump was probably not in their window of manufacture (Feb-Mar) since it was already on the shelf for me to get at the hospital in Feb. so maybe mine didn't have "that" click but it did have something wrong with it.
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  • lola808lola808
    I ordered from them in 2010, but haven't received an email. Maybe mine is not a part of the recall?
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  • MauiWedding08MauiWedding08

    imagelola808:
    I ordered from them in 2010, but haven't received an email. Maybe mine is not a part of the recall?

     interesting - I don't know.  Once I clicked on the letter it narrowed the time frame to just ones manufactured in Feb/Mar 2010.  I know mine was manufactured before that but it did have a loud click anytime I turned it past about 1/3 of the dial.  I didn't know that wasn't normal until it started to just loose suction after 5mo of regular use.  I called them and they sent me a new one that doesn't click and seems to work better.

    I did notice there was a sticker on the side of the pump itself with a month/date.

    But like I said, mine was manufactured before this window and exhibited some of the same signs before this came recall came out and like they replaced it with a brand new one after I called them, which seems to be their normal procedure regardless of recall for faulty pumps..

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