Recall on Summer Infant Slim n Secure baby monitors

Re: Recall on Summer Infant Slim n Secure baby monitors

• cali_girl92504

  January 2011

  I got the email since that is the monitor we have but the link won't load - too many people on it I'm guessing. The Summer website says it is a problem with the battery on 02800 and 02805 models. No clue what else since I can't get any links to work....
  

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• princessmah

  January 2011

  I got the link to work finally.  I have tried to fill out the form for a new battery but it keeps saying "Service Unavailable" when I hit submit so I'll just do it later. Here's what it says on Summer's website:

  Product Name:Slim and Secure Handheld Color Video Monitor - Batteries OnlyUnits:About 58,000Importer:Batteries are manufactured by MP and BK of China and Video Monitor is imported by Summer Infant.Hazard:An internal battery defect can cause the battery to overheat and rupture. This poses a potential property damage or burn hazard to consumers.Incidents/Injuries:The Company has received five complaints of ruptured batteries including three complaints for property damage. No injuries were reported.Description:The Summer Infant Slim and Secure Video Monitor is sold in either silver and white, model #02800, or pink and white, model #02805. It has receiver and camera components. The receiver is approximately 4 ?? tall and 2 ?? wide with a 2.5? LCD screen with the ?Summer? logo printed in white on the bottom front. The camera is silver and white. Both parts come with A/C adapters but only the receiver unit contains a rechargeable battery. The batteries are unmarked or marked with letters MP or BK on the lower right corner of the battery. 
  Any battery marked TCL and product currently sold at retail are NOT subject to recall.Manufactured in:ChinaRemedy:Please refer to Consumer Contact instructions below.Consumer Contact:Open the back compartment of your Slim and Secure parent unit and check your battery's markings.  You should immediately stop using any battery that is either unmarked or marked with the letters MP or BK (see pictures below).  If your product is affected, please click here. and complete the form as directed.  After the form has been completed and you select "Register", you will receive a free replacement battery within 5-7 business days via US Mail.  You will also receive a postage paid envelope to return your old battery for proper disposal.  For additional information, you may contact us at 1-800-426-8627 between 9 a.m. and 5 p.m. EST Monday through Friday.  

   

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• cali_girl92504

  January 2011

  Really? They expect me to not use the only monitor we have for 5-7 days until they send us a replacement battery? Unacceptable.
  

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• princessmah

  January 2011

  I filled out the form and they are sending the battery and an envelope to send back the other battery.  I am certainly going to keep using my monitor until I get the replacement one!

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• texangal4ever member

  January 2011

  Thank you very much for the information!

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