Oh nice, even the insurance lady has stories?

99luftballoons · January 2011

So I called to get some information about out-of-network deductibles, etc. The girl was really nice, but after telling me my deductible, she says: "Well, if you had a family rate, your deductible would only be xyz. You just need one more person."

Um, yeah, thanks for that. So I responded: "Yeah, that's pretty much the point of all of this- having another person haha" So then she said: "Well, just to let you know, you have no IVF coverage."

Um, yeah, again, thanks for volunteering that. I thanked her and told her I knew that and I hoped that we didn't have to get there because it's very expensive. She then proceeds to tell me a story about a girl in their office who went through 2 failed IVFs and gave up and then had a baby naturally.

Apparently everyone's got a story. Confused

ChicagoWeded2007 · January 2011

Ug, why do people feel the need. They can either say 'i'm sorry" or say nothing at all!

magnolia_femme · January 2011

I am so, so sick of those!!! So sorry you had to hear it

adaisybug · January 2011

ChicagoWeded2007:
Ug, why do people feel the need. They can either say 'i'm sorry" or say nothing at all!

I totally agree with this! The one comment through all of this was the person who said, "I'm sorry. I have no words, but I am sorry." I would rather someone not say anything that say something that is hurtful - even though most of the time they do not know they are being hurtful.

allie76 · January 2011

That is totally annoying. Sorry you had to deal with her.

c&n06 · January 2011

ugh like you really needed to hear that information. some people do not understand when to keep their mouth shut. sorry hun

Harmony37 · January 2011

Wow. Sorry dear. I must say this makes me glad my DH is making the phone call to our insurance co. about coverage in the event of fertility problems.

youngin12 · January 2011

Some people have no filter. I'm 100% convinced of that fact, too.

Sorry you had to listen to that mess.

noellemason11 · January 2011

That's just awful! As if hearing a story THAT'S NOT EVEN HERS TO SHARE would make you feel better! I really don't understand people sometimes. I think there should be a requirement that if you work for an insurance company and you have someone calling in regards to certain coverages you shouldn't even be ALLOWED to say anything off the script

I'm soooo sorry!

missjulierenee · January 2011

I completely agree. My DH and I have been trying for 3 years now. I am tired of the stories or When the timing is right it will happen or Stop stressing and it will happen when you are not thinking about it. It makes me even more upset when it comes from people who do not have children. Okay, off my soap box.

I am sorry you had to go through all of that.I work in a HR department and if I heard that from one of my employees I would be upset. I would be calling the insurance Relationship Manager and having a talk with them.

missbaby14 · January 2011

Every time I hear one of these stories from someone I feel like it's a little like the theories in "He's just not that into you." People like to tell you the exception to the rule in order to try to make you feel better. So annoying. Thanks to PP about sharing that there is a Relationship Manager. DH does the calling for me as well after I cried on the phone during one of my first calls.

MTooms · January 2011

That stinks, maybe she should do her job and not add her 2 cents in?!

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Oh nice, even the insurance lady has stories?

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