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2nd Trimester
had a melt-down in the OB's office
I had my anatomy scan yesterday and everything was great, the baby measured perfectly. We weren't able to see the gender of the baby, but I was prepared for that possibility. Then after I was ushered out of the sono room, I realized that they didn't give me any pictures. So I went back to the receptionist and asked. I was told that their printer was broken and they couldn't give me any.
I then proceeded to bawl like a crazy person. I saw the Dr, and then left, but I still hadn't calmed down. Not sure still if it was hormones or if I was really that disappointed.
The worst part of all of this, is that I called my mom to tell her what happened and she decided to call the Dr. office and Yell at them for their poor customer service. Then I had to explain to the office manager why my mother was crazy!
They are going to make me a CD of the sonogram that I'll pick up later...
This discussion has been closed.
Re: had a melt-down in the OB's office
whoa.
a) they are not required to give you photos. If you want fun photos of baby...go to a 3d place
b) I cannot believe your mommy called up there. How old are you? That would have embarrassed the bejebus out of me.
It sounds like you have a pretty good handle on it and KNOW it was just emotions and I hope you understand the above mentioned things.
sorry your hormones got you out of whack.
I would have acted in the same manner, but my mother is more quiet...so i would have been the one demanding.
I feel that you are entitled to the pictures! Heck! You are paying for them in the health insurance premiums and co-pays.
I would have flipped...I wasnt even happy at my past u/s because she didnt print this one picture that would have been absolutely adorable!
I am not paying extra $$$ for 3d/4d pics when i pay enough money for health care as it is.
you took the words right out of my mouth (which is currently gaping at the thought of this).
self entitlement. wow.
You know ultrasounds are for DIAGNOSTIC PURPOSES right? They are not for your enjoyment. If you get a picture and to find out the gender thats a plus. health care is pricey, pregnancy is expensive. get over it.
You cannot be upset they didn't give you cute pictures. The 3d/4d place exisit for a REASON. Be happy you got any pictures.
You are freakin ridiculous!
I would have melted down too. My mother probably would have done the same thing, she would have been mad if she didn't get to see any pictures.
And that is crappy customer services - since in the US you guys pay for things like that. Like really if you are doing ultrasounds on pregnant ladies don't you think they want pictures?? Or they should have prewarned you that you won't get pictures today since it's broken and offer a cd.
Our baby site: Baby Cragg
you guys do know that when you look up your insurance benefits and look up what service they are paying for it's for the anatomy scan, right? no pretty pictures to make mommy happy - it's an u/s to ensure your baby is healthy and growing and your fluid is at a good level and that there aren't any major issues going on.
i dare you to call your insurance and ask them if they cover sono pictures. i DARE you. sometimes i think people get so wrapped up in caring about the pics and the gender they forget what the anatomy scan is actually for.
and thank god there is someone else in this thread that has some damn sense.
Ew. good luck with your delivery if this is the attitude you're taking in toward medical professionals. I'm pretty sure they'll pick up on this awful quickly.
Hey fellow western New Yorker! I'm sorry, that sucks! When we had our 20 wk w/ DD the lady told us we'd get a DVD with all the pictures and a "movie" of the baby during the u/s. Well after it was over she realized they were all out. If they hadn't told me I would have been fine, but I was seriously disappointed. We did get pictures though. How awesome that they're getting you a CD. Basically they told me too bad, so sad. I got mine done at the hospital though, not at the dr's office. I think that's pretty good customer service.
Eta: sorry about your mom! I would be so embarrassed! We did end up going to a commercial u/s place so that we could see more of DD and get some pictures and a DVD to have. You might want to look into that. That is strictly for entertainment purposes and they spend a long time getting good shots of the baby and you get tons of pics to take home.
Really? It's an anatomy scan, not shutterfly.
I would have skipped out of there happy in the knowledge that I am having a healthy baby.
You have got to be fvcking kidding me.
Look, I get being pissed about not getting pictures. I would have been upset too, but to the point of melting down bawling and having your mother call? Seriously, that's crazy.
When I had my 20wk U/S with DS, they had the opposite problem. Pictures printed out fine, but they were unable to make a CD for some reason, which is what I really wanted. So I went home and scanned the printed out pictures to email to family... not a huge deal. Even if I had left with no pictures and no CD, I might have complained, but I would have been ablsolutely fvcking mortified if my mother had called the practice.
Yes, you will be the BSC one...FOREVER!!!
MUAH!
I have to say I would seriously consider this too. I would be so embarrassed to show up for my next appt.
umm I would be mortified if my mom called! Are you under 18? under 20?
Secondly, I signed a release of medical records with DD and with this LO so I wouldn't get just a photo but all the photos (I think 186 on a CD). A very close friend is a dr and has knowledge of reading sonogram photos (he knows what is what and if it is normal or not). You can do this if you don't mind getting 40 photos of the heart, and kidney, and brain.
If you want the cute photos with a frame and a little pin to put on your lapel go to a 3D/4D place and pay the $$ for the Disneyland experience! We did it at 30 weeks, it was amazing and worth every cent of the $200 fee! Our family loved it too.
I'm sorry, I total understand being upset that you didn't get pics. I do agree that they u/s's are for diagnostic purposes, but still, I know you want cute lil pics to keep and show. I'm the same.
Also, I'm hoping you didn't *ask/tell* your mom to call, cause that's pretty sad if you did.
That's awesome that you're going to get a CD, I've never gotten one of those, didn't even know it was a possibility!
Anyway, sorry you didn't get the pics you wanted, but sounds like it worked out ok.
I, too, bawled after my 20 week anatomy scan. Because they found choroid plexus cysts on my baby's brain, along with an enlarged kidney, at which point we were immediately taken to meet with a geneticist about potential chromosomal issues. And even then, I was still grateful just to have an otherwise healthy baby.
Perspective would be a good thing here. Especially for your mom.
I'm sorry to hear that but you are right about the perspective. Good luck to yuo and your baby.
excellent point.
Your reply implies that she isn't grateful. At least, that is what I got out of it. OP isn't being ungrateful. She had a moment where she was upset, understandably, and her emotions took over full speed and she couldn't stop them. It can happen during PG.
However, her mother calling is just craziness and obviously she agree if she was explaining that to the people at her clinic.
Dude, OP is a drama llama. I mean, I sort of get being disappointed, but blaming hormones on the type of crazy she pulled is eye roll worthy.
And a dose of perspective is perfect in this post b/c I'm sure had they found something wrong with her baby, she wouldn't have given a big sh!t about the stupid print out.
For your next appointment, I'd call and demand that they have a sketch artist in waiting just incase their printer is still broken. Those a$$hole doctors better pay for it too.
Come to think of it... demand a comic strip drawn out from the whole process. Scan it and upload it to the Bump so we can all point and laugh at you some more.
My reply implies that perspective would be a good thing here. Which, coincidentally, is exactly what I wrote. Otherwise, sharing my own emotional u/s experience is just one (minor) example of WHY perspective is important. Since I'm also aware that there are plenty of women who've had far more difficult experiences than me. Any additional implications you choose to attach are your own.
Freaking hilarious! Thank you for making my day!
And cut it out guys, I bet this poor girl is having another meltdown from this. Ok, but that was really funny:)
Lots of people melt down in OB offices everywhere. However the ones who have a right to melt down are the people getting bad news from their docs and techs- not b/c the printer was broken.
If I had seen someone crying in the lobby on the phone with their mom b/c the printer was broken and they didn't get pics of their perfectly healthy baby when I was walking out, also crying but b/c the US tech told me I had a miscarriage I probably would have went BSC on her.
And "customer service" from a dr office? Puhlease- their job is to keep you healthy. And it's not BAD service if a peice of equipment that isn't necessary to keeping you healthy is out of service. That is NOT a customer service issue.
I hope you send them a card appologizing for your AND your mom's behavior. And while I can understand it would be upsetting- it's not something you should have thrown a fit about- especially since you're getting a cd of it afterall, which most people never even get.
I would be upset at my mother is she called my doctor about non-medical treatment.
Having said that, in today's world (at least USA) pregnant women expect pictures they take home because that is what is typicly done. When equipment is not working, the doctor's / technicians should know better and should let the pregnant woman know that they are not getting pictures. And this should happen for at least two reasons --- not to upset pregnant woman and as a curtesy. Don't forget that they are in customer service, very specific and unique, and they should treat their customers / patients appropriately.
I will admit, I was kinda disappointed after my 20 week u/s. We're team green, so I knew going in that it wouldn't be the monumental thing that it is for some people. I was kinda pissed afterwards that the tech handed me only one picture and it wasn't even a good one. It was blurry and you could barely tell what you were looking at. Then I got a hold of myself and realized that I wasn't at Sears Portrait Studio and I was extremely grateful that everything checked out perfectly.
Honestly, you might wanna call them and apologize. I actually did that once after freaking out in the dentist chair while getting a wisdom tooth pulled. I'm sure they're be understanding and they might even respect you for it.
I would have been upset too. It is a big day, that almost every pregnant woman looks forward to. The OP's baby was not cooperating to find out the sex, then the printer was broken. I probably would have been very disappointed and cried too. Now, the mom calling the office is a different story, but I do not think the OP asked her mom to do that. I bet OP is happy to have a healthy baby, but it is disappointing to not get pictures. OP, I am glad you get a CD of the pictures, which is probably better anyways. I hated scanning my U/S pics onto my computer.
But guys, without the picture, she can't buy cards that look like this!!
I really am thrilled that you all had such fun with this post. In case anyone was wondering, I did go to the office this morning and personally apologized to the receptionists.
I realize that I was being overdramatic about the situation - hence why I called it a "meltdown" and I am aware that my mother is crazy. She's done this as long as I can remember (and I'm 27, so it's definitely not appropriate).
Thank you for the all of the compliments on my own personal mental status also. That really made me feel better.
All in all, I am very happy that the baby is healthy, and my heart breaks for any of you who have heard bad news in a US situation. I can understand why you would think I have no right to be so emotional about such a silly thing.