Babies: 3 - 6 Months

Similac - What Customer Service told me

I generally lurk but since this is the first place I went when I couldn't get through I thought I would share this.

https://community.thebump.com/cs/ks/forums/thread/42922959.aspx

Re: Similac - What Customer Service told me

  • GAH - thanks for posting this. I had no idea, and our formula is affected.
    In the end, only kindness matters... -Jewel- Married 5.8.05 Mom to Tahlia Summer - born 6.21.2010
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  • Of course, Kirkland is also made by Abbott, so it stands to reason he'd recommend it. 

    Looks like ours was affected, but we already went out and bought some Enfamil and have already given DD a couple of bottles. She has been having huge feeding problems for weeks and poop problems since birth, so I'd like to try something new anyhow. I'll probably switch back if the Enfamil doesn't make a difference.

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  • Gotta feel bad for the Similac customer service people tonight! I bet its normally fairly quiet there!
  • I tried to call customer service around 4:30pm and got a message that they were closed for the night.  Wonder if they reopened it.  Wish they would have contacted retailers earlier- should not have been me telling three different stores and my pediatricians office (I freaked, but considering it's my baby and mostly all he eats...)
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