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So Unnerving to Have Someone Steal Your Debit Card Info...
No idea how it happened but we got a call this morning from BOA asking if we had tried to spend $700 at a Wal-Mart in New York. Uh... no. There were several charges that had gone through, all around $100. We told BOA that they weren't valid, they cancelled the card and said the charges would be refunded.
However, 12 hours later, more charges continue to come out of our account. Even if you know it will be resolved, it's so unnerving watching someone slowly steal from your bank account.
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Re: So Unnerving to Have Someone Steal Your Debit Card Info...
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I am sorry it happened! We have had it happen - when our debit cards are still in our possession. So awful. In our cases, the bank didn't catch the sudden change in spending habit - we had to call when we saw the alert on our online banking. They wouldn't stop the payment - told us we would have to let them go through and then file the claim to have it reversed. I know how you feel - it started at 9:30 at night and I spent most of the night watching random charges be withdrawn.
On a side note, while they didn't freeze the card for the fraudulant purchases of as much as $700 at a time purchased in states we have never used the card in, when I tried to purchase $150 of clothes for my honeymoon (in my home town!)- the bank flagged it and I had to stand in front of a long line (nothing like one cashier on a summer afternoon) while the cashier said "they froze the transaction and said to call, it must be declined", and while I asked for a manager, and the manager called the bank, and the bank asked the manager to check to forms of ID and then gave them a long code to manually input to get it to go through....glad the fraud measures work - to keep me from spending my own money!!!
I hope it all gets straightened out quickly! It is a scary world we live in.
DD#1~8/17/96------DS~10/24/05
We had a similar issue. We got a call from our bank about 8 months ago, that asked if we were in MI. We obviously were not, but someone had stolen DH debit card number and used it to purchase gas, and something at an office depot that cost $1200!!!! We are guessing they bought a computer. Anyway, they let the charges go through, but at least our bank's fraud dept caught it and let us know what we needed to do to get it fixed and they cancelled his card and issued a new one. 4 weeks later we got our money back. It was such a pita!
Hope you get it all straightened out soon. Theives suck!
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Such a PITA! This happened shortly after we moved down here about 2.5 years ago. DH somehow lost his wallet at the gas station... realized it an hour later, went back to the gas station where the same attendant was working. He asked her if she had seen a wallet and her face just went blank and said "oh... there was a long line and some black guy said it was theirs so I gave it to them"
Like really? There is an ID in the effin wallet you can't look and see that it's a blond haired blue eyed white boy?? Gimme a break!!
They spent like $500 before the bank would stop it, and they also said that we had to just let it go through and they would reverse it within 10 days! So stupid. I wish there was a way to punish the people that did it! They just got a free ride!
That would really suck! I had someone call one time and claim that someone was using my identity and social to set up an apartment, get a job and open credit card accounts. They listed my social off verbatum and it freaked me out and to this day I don't know how they new my social. They asked me to confirm that it was my social because they were calling to finalize an apartment rental in New Jersey and I've lived in PA all my life! I told them that it wasnt my social (but it was) and that I certainly would not verify my social over the phone even if it were.
I took the guys name and phone number (he gave my a different number then caller ID). I wrote both numbers down and called state police who said other identical calls had been made in the area and they were looking into it.
I signed up to monitor my credit and stuff and no new accounts had ever been opened....so I must have said enough to get the guy to forget my info/or not trust it....or maybe he was busted before he got the chance?
Very creepy stuff! Our cards are still in our possession and the charges are being made primarily in NY and NJ. We haven't recently ordered anything online using the debit cards so the card info was obviously taken by a local place we've visited.
Which narrows it down to Subway, McDonald's and a convenience store. Very frustrating, especially since they are obviously on a joy-ride with our card info.
Will have to call BOA in the morning and make sure all of the additional charges get removed. PITA.
This happened to my parents and one of my sisters in the same week. Their bank did the same thing. Just a few months later, my parents account got hit again. This time the bank closed it and opened a new account for them.
It made me so angry....why do people think it's okay to steal? The rest of us (okay, in my case, my husband) have to work for our money but these people can just steal it? Infuriating!
Hope everything gets figured out, KB.
Okay, THAT is scary!
We've had this happen a few times with our credit card in the past couple of years. It's ALWAYS charges to Walmart and gas. I NEVER EVER shop at Walmart, so it always gets flagged and we get a phone call. Also, the charges are always in FLA.........we don't live in Florida.
A few months ago, someone hacked into my iTunes account and charged $200 worth of crap. It took me a month and a half to straighten out my iTunes account - which is a royal PITA since you CAN'T call anyone and everything is done via e-mail.
I hope you get this straightened out.....
happen to me two weeks ago-
It is a major PITA.
Thanks - Yeah, the bizarre part is it happened to DH's brother - Same Day. Random charges coming out of Kentucky. Not sure who they bank with.