Anyone ever use Merry Maid or Molly Maid??

Re: Anyone ever use Merry Maid or Molly Maid??

• CDMay2006 member

  April 2010

  Short answer: If you are just having them clean once, go for it.  Our reasonably clean 1600 sqft house took about 3.5 hours for two cleaners.  The cleaners did a good job (but worked rather slow... or i just clean fast?), but the management is disorganized and a giant pain to deal with. 

  You should ask if they have any specials or discounts for first time users.  Our first visit was less than that (about a year ago).

  Long answer: We tried Molly Maid (are the two the same thing?) and were displeased.  They cleaned great, but despite assuring us that they'd focus on what we wanted (i just wanted kitchen/bathroom, floors and dust corners, as we have super high ceilings) and they did great in the kitchen but wouldn't clean under the clawfoot tub and wouldn't dust the high corners.  They were also early the first time (by 3 hours) so i wasn't dressed (i was home sick that day) and they wouldn't talk to me about my expectations (they said they do the same thing in every house).  We also cancelled our third (and last) appointment with them a week and a half ahead of time and they showed up, then billed us half the cost of the cleaning (we didn't leave the key, since we weren't expecting them) and a note about how we wasted their time and next time we did that the fee would be 75% of the scheduled cleaning fee.  Even after talking to management we were still repeatedly billed for the fee and called both to urge us to pay the (unfounded) fee and to schedule our next appointment.

  Boy 10.6.13

  Labored at freestanding birth center using hypnobirthing techniques

  Delivered via csection

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• A_seattle

  April 2010

  CDMay2006:

  Short answer: If you are just having them clean once, go for it.  Our reasonably clean 1600 sqft house took about 3.5 hours for two cleaners.  The cleaners did a good job (but worked rather slow... or i just clean fast?), but the management is disorganized and a giant pain to deal with. 

  You should ask if they have any specials or discounts for first time users.  Our first visit was less than that (about a year ago).

  Long answer: We tried Molly Maid (are the two the same thing?) and were displeased.  They cleaned great, but despite assuring us that they'd focus on what we wanted (i just wanted kitchen/bathroom, floors and dust corners, as we have super high ceilings) and they did great in the kitchen but wouldn't clean under the clawfoot tub and wouldn't dust the high corners.  They were also early the first time (by 3 hours) so i wasn't dressed (i was home sick that day) and they wouldn't talk to me about my expectations (they said they do the same thing in every house).  We also cancelled our third (and last) appointment with them a week and a half ahead of time and they showed up, then billed us half the cost of the cleaning (we didn't leave the key, since we weren't expecting them) and a note about how we wasted their time and next time we did that the fee would be 75% of the scheduled cleaning fee.  Even after talking to management we were still repeatedly billed for the fee and called both to urge us to pay the (unfounded) fee and to schedule our next appointment.

  interesting - no molly maid is a different company than merry maids (who I am planning to use) but they do the same thing, and same idea with the two cleaners - priced the same... hopefully they are managed a little better though!
  

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• CDMay2006 member

  April 2010

  A_seattle:

  interesting - no molly maid is a different company than merry maids (who I am planning to use) but they do the same thing, and same idea with the two cleaners - priced the same... hopefully they are managed a little better though!
  

  Yeah, that's who we actually had planned to hire, but due to a miscommunication (i.e., dh forgot the name of the company he was supposed to call) we went with Molly Maid. 

  Boy 10.6.13

  Labored at freestanding birth center using hypnobirthing techniques

  Delivered via csection

  Report0 Reply
• A_seattle

  April 2010

  CDMay2006:

  A_seattle:

  interesting - no molly maid is a different company than merry maids (who I am planning to use) but they do the same thing, and same idea with the two cleaners - priced the same... hopefully they are managed a little better though!
  

  Yeah, that's who we actually had planned to hire, but due to a miscommunication (i.e., dh forgot the name of the company he was supposed to call) we went with Molly Maid. 

   

  I talked to both companies on the phone and just liked the sales pitch I got from merry maid better We will see how they do I guess - definitely a one time cleaning from them though - going to be pricey...but once the deep clean is done, not so bad to have someone more reasonably priced maintain from time to time and maintain myself inbetween I really hate cleaning though!
  

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• moohaha

  April 2010

  I've never used either service but wanted to say that their pricing is a bit spendy.  The cleaners I used for years charged around $25-$30/person/hour.  I had a fixed price of a 1x/month cleaning for $115 -- and this was for a 2-story 1400 sq ft condo.  They were super awesome.  I've had friends use them and the only negative review I heard was that THEY were a little on the expensive end compared to other cleaners.

  One-time cleanings tend to be on the pricier side so that might explain the price...but if you do end up deciding to hire a cleaner for regular service, you may want to shop around
  

  

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• A_seattle

  April 2010

  moohaha:

  I've never used either service but wanted to say that their pricing is a bit spendy.  The cleaners I used for years charged around $25-$30/person/hour.  I had a fixed price of a 1x/month cleaning for $115 -- and this was for a 2-story 1400 sq ft condo.  They were super awesome.  I've had friends use them and the only negative review I heard was that THEY were a little on the expensive end compared to other cleaners.

  One-time cleanings tend to be on the pricier side so that might explain the price...but if you do end up deciding to hire a cleaner for regular service, you may want to shop around
  

  oh ya I am fully aware they are way pricey - and definitely would not use regularly. I have used several cleaners in the past for much less but I am so picky and have yet to find one that is thorough to my standards...I am hoping that paying the extra will be worth it to get the deep spring clean I am looking for...if not, they have a guarantee to come back out and re-clean if you are not happy with something... 
  

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• BriAndSean

  April 2010

  We use MaidPro and have for a little over 2 years now. We found that it really depends on who you get as to the quality of their work. We went through 3 different teams to find someone we really liked. Now that we have someone we like and trust, we are very happy with their service. I've been thinking about having them do a "deep clean" on our next visit since baby is coming soon (I hope).

  I would go for it... just be prepared to call and request they come back if you are not satisfied.

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• Seattle_JiLLn

  April 2010

  We use Maid Brigade and they're out in less than 2 hours with our 3000 sf house.  I love having them.  

  

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• A_seattle

  April 2010

  Seattle_JiLLn:

  We use Maid Brigade and they're out in less than 2 hours with our 3000 sf house.  I love having them.  

  do you know what their hourly rate is? Are they super thorough - I want our house to sparkle
  

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