How would you leave feedback for this on Ebay?

dirtbikemom · March 2010

My DH bought a product on March 6th. Paid for it right away. They said they shipped it on March 11th. We never received the product and they refunded our money on Monday the 29th. They were always really nice in emails and since they are on the East Coast they wanted us to wait to make sure it wasn't just slow shipping. So I'm not sure what type of feedback I should leave. I'm thinking of leaving positive and saying product was lost in shipping but vendor was great to work with and refunded our money. Does that sound good?

Mrs.K&C · March 2010

I think that's perfect. It could have been a mess up with the post office which is not their fault and an isolated incident, but if you saw several reviews saying the same thing you'd definitely think twice about ordered from them, so I think it's good to put it out there. And you are saying they handled it well so it's not like you're bagging on them or anything.

megan0071234 · March 2010

Did they happen to state what their method of shipment was? If they can prove they actually shipped it at all? I sold something on ebay & this happened to me, exept the buyer was really nasty. It would have been nice to be believed... Now I ship everything FedEx with a tracking #. Leave honest feedback that explains what happened & how they handled the situation.

SweetieP · March 2010

I think that sounds good!

How would you leave feedback for this on Ebay?

Re: How would you leave feedback for this on Ebay?

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