DH and I just picked up our crib and dresser yesterday and there is a problem with the alignment in the crib to make it secure. Anyone have experience with their customer service? This is going to be a huge pain and it was way to expensive to not be right.
we had a major problem with the dresser we bought. they tried to "fix" it by sending new drawers twice, the third time, they just sent us a new dresser.
Call the store you bought it from first to see if they'll just switch it out for you though. That may end up being a quicker fix.
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I had no problems with my Munire crib/dresser, BUT I did find some errors in the directions for assembling the crib. Could it be an error in your directions? (I have the Savoy crib and dresser.)
Re: Munire Furniture
we had a major problem with the dresser we bought. they tried to "fix" it by sending new drawers twice, the third time, they just sent us a new dresser.
Call the store you bought it from first to see if they'll just switch it out for you though. That may end up being a quicker fix.
We didn't have a problem with our furniture, but I would call your store to exchange it there.