If any of you use Help Desk Software for your work can you tell me what brand and if you like it or not? We desperately need something new and I have a few good options identified, but would love more input. Thanks!
PS If you are a vendor please don't bother signing up for an account and coming back 3 days later to post about how awesome you are. It will just annoy me and cause me to want to have nothing to do with your product. kthxby
Re: NER: IS/IT Ladies - Help Desk Software?
I know that DH has researched this, but I'm not inside his head so I don't have an answer for you.
Sorry for the totally worthless reply. lol
We use c.support.
I hate it.
Well, ya know... made me look anyway!
And thanks Andrea - I appreciate it.