So background...I have a $3000 deductible on my insurance...I know this, so I put $3000 in my flex spending account every year to cover any medical expenses. Well, my dr office requires half of your deductible be paid by your sixth month (totally understandable) however, they file NOTHING with insurance until after you deliver. Well, obviously I can't touch my flex account if they don't give me a receipt with medical coding and charges...which my dr won't do because as they say, they aren't "charging" me, they are "holding" the money (but they cash the check). The kicker is, if I meet my deductible before they file...I have to wait for them to file after delivery to give me my money back...so if the hospital files with insurance first I will owe them $3k and have to wait until my insurance tells the dr I've met my deductible to get my money back. So, I'm out the money I can't touch in my FSA, the $1500 I have to give them and then potentially wait to get back...its so frustrating and seems shady to me. Why not file with my insurance, what is the deal? I don't understand the whole global charge thing, I'd rather they filed each visit with my insurance company then I wouldn't have a problem...instead the
bit@ch at the office told me it was my insurance companys fault for not having a debit or credit card for the FSA...I'm just so tired of fighting them about this...if they accept money from me then it is a charge! I should have a proper receipt for what I am being charged for, then I can get reimbursed...but NOOO, no charge, they are holding the money...well if you cash the check, that isn't holding! And I would love to know how much interest they are earning on my "held" money...ugh, shady people, but I'm afraid to change drs at this point!
Re: FU OB office (and that doesn't mean follow up)
They're not giving you a bill or an invoice? If they do, shouldn't that have the coding on it? If they don't then how do they expect you to pay them?
Shady indeed - I totally understand your frustration!
My OB office does kind of the same thing. $4000 deposit for everything that you get back after delivery when they bill your insurance (I have a 1200 out of pocket max, but they only bill the insurance by procudure)
example - i pay $4000.
1st visit they do an ultrasound - they bill ins $200
2nd visit they do another ultrasound - they bill ins $200.
I think you have to look at your ins, and FSA seperatly.
I submitted to my FSA a statement from my Dr. and they are reimbursing me.
The statement shows:
Date of Service
Service/Description (labeled OB Contract Deposit)
Charge
Payment
I know it sucks!!
feel free to page me if you have any questions.!!