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Anyone order from albeebaby.com before?

Mrs. TheobaldMrs. Theobald member
in Georgia Babies

Just wondering.  I ordered a carseat from there and haven't received a confirmation email.  I have never ordered any thing on line and not received a confirmation email before.  Also when I log in and click on order status it says that I have no pending orders.  I tried to call them yesterday but just got voicemail and didn't leave a message.  They have also already taken the money out of my account.  I am sure everything is ok but it still concerns me a little. 

 

 

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Re: Anyone order from albeebaby.com before?

  • tracigatortracigator member

    I've ordered from them twice.  The first time was a great experience.  This last time, not so much but it had more to do with the manufacturer of the merchandise that I ordered. 

    I had to call and email Albee baby numerous times to get any information out of them.  If you call, leave a voice mail on the line for online orders only but then call back and press the option for the store.  Once I did that, I actually got a live person and was able to explain the situation and they were able to help me.  Good luck!

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  • UGAbrideUGAbride
    I have ordered two carseats and a stroller from there, and all 3 experiences were good!
    Jack 3.5.07 / Ethan 9.17.08 / Lauren 4.3.11 image
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  • gatorsinlovegatorsinlove member
    I ordered a stroller and it got here super fast.  It was busted, so I had to call them and had a hard time getting them on the phone.  However, when I actually got them on the line they were super helpful and had a new stroller sent to me in 3 days.  I would imagine you will get your order very soon.
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  • leslienpeteleslienpete member
    I have ordered from them 2x and had a great experience. Both times I got a confirmation email immediately. Perhaps you entered the wrong email address? But, I guess you would still see an order under pending?
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  • Mrs. TheobaldMrs. Theobald member

    I ordered on Tuesday and today when I got home from work it was here.  That was really fast and free!  Just really weird that I didn't get any communication from them. 

     

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  • bridebabe05bridebabe05
    I <3 albeebaby!
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  • runblondie26runblondie26
    We got our Britax Marathon from them about 2 months ago ($175!). It came about 3 days after I ordered it. I can't recall if I got a confirmation email, but if they with drew the funds then it should be processed and arriving shortly.

    Follow me to AtlantaRunningMom.com

      

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  • GreekyPieGreekyPie
    I have, and the transaction went fine. Hopefully you can get yours resolved soon!
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