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WWYhaveD? Massage lady gypped me on time

cmw&tdmcmw&tdm member
in Success after IF

I had a massage yesterday and ouch, my back is really sore today.  Overall, the massage was okay but the lady gypped me on my time.

I paid for an hour and we started at 12:15 (it was supposed to start at 12, and I was there on time, but she brought me back at 12:10ish).  I know it was at least 12:15 b/c I checked the clock while I was lying there before she came in.  A couple minutes *before * one she was done gives me my water and and tells me thanks, blah blah blah.  I say something like "weren't we supposed to do an hour?, we started at 12:15" and she says "we started 5 after 1, that clock is slow".  Um, okay, I was looking at the same clock I looked at before it started, does she think I'm an idiot? 

Massages are expensive, and I paid for an hour and only got 3/4 of that time.  I didn't want to argue with her about it, so I just said okay, but I didn't give her a tip, which I've never done before.  I felt a little bad about it, but she gypped me on my time so whatever. 

What would you have done? 

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Re: WWYhaveD? Massage lady gypped me on time

  • kittylovekittylove member
    First I wouldn't have tipped either. If she owned her own place then there isn't much you can do however if she works for a salon I would bring it up to the owner/manager. If that is her then your SOL and the best you can do is write a bad yelp review. But if it is someone else they might do a discount for your next massage or something.
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  • emmyloustuemmyloustu
    Ditto, Kittylove!
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  • beebe929beebe929 member

    I think 50-55mins and calling it an hour is somewhat normal.  But since she actually LIED to you about the time, that isn't cool.  Not tipping, and not returning to her is what I would do.  But I would talk to the owner too.

     

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  • dana316dana316 member

    I would not be happy.  I wouldn't have tipped her either...and I would probably let the owner know.

    Also, I've only been sore after a massage one time, and I've never been back to that therapist.  I was so sore that the air around my shoulders hurt...it was ridiculous...and this was a prenatal massage.  I will never go back to that man.

    Massages should be relaxing...and you shouldn't have to worry about the time or how bad it hurts.  That's not cool...

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  • tina623tina623 member
    I agree with Kitty, if she owns the place there is nothing you can do.  If she is an employee, def call and tell them. 
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  • pirate-ellepirate-elle

    I hate that - I often feel that way with massages - I actually stopped paying for a full hour massage, as I felt I was almost getting the same treatment with a 30 min service (either way, they seemed to have allotted me 1 hour of 'time'). Like others said, I'd talk to the owner, if she isn't one.

    I also wanted to point out (not being snarky, so please don't take it that way), in case you don't know - that the term 'gypped' is seen as very offensive (even racist) by a lot of people, because of it's origins as an insult to Romani people (historically, nomadic gypsies) who were stereotyped as thieves and criminals. :-)

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  • cmw&tdmcmw&tdm member
    imagepirate-elle:

    I also wanted to point out (not being snarky, so please don't take it that way), in case you don't know - that the term 'gypped' is seen as very offensive (even racist) by a lot of people, because of it's origins as an insult to Romani people (historically, nomadic gypsies) who were stereotyped as thieves and criminals. :-)

    Sorry if I offended anyone. 

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  • MereD19MereD19 member
    I probably would not have tipped either. Massages are expensive anyways, and then she tried to say that the clock when slow, when clearly you are not an idiot and saw exactly how long your massage was. You did the right thing.
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  • projectkjetilprojectkjetil
    imagecmw&tdm:
    imagepirate-elle:

    I also wanted to point out (not being snarky, so please don't take it that way), in case you don't know - that the term 'gypped' is seen as very offensive (even racist) by a lot of people, because of it's origins as an insult to Romani people (historically, nomadic gypsies) who were stereotyped as thieves and criminals. :-)

    Sorry if I offended anyone. 

    I'm glad that pirate-elle pointed that out in such a kind way.  I thought of commenting too, but couldn't think of a diplomatic way to say it.  I believe you meant no harm by it. 

    It's hard with colloquialisms... if you don't know their origin, you can get into trouble pretty easily.  I learned that the hard way by using a colloquialism that turned out to be anti-Semitic.  I felt terrible, but was glad that my friend gently corrected me.

    As to the original issue... if you left with a bad taste in your mouth about the massage therapist, that kind of negates the relaxation of massage, doesn't it.  I suspect you'll take your business elsewhere.  When you're establishing a new relationship with a therapist, it makes great sense to clarify what an hour entails in their mind.  (Some allow 5 minutes on either end of the hour for undressing/dressing, for example.)

    Good luck finding great care!

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