Babies: 0 - 3 Months

How long do you give the Ped. to call back?

I called 2.5 hrs ago about a skin irritation on B-   Last time I called (a month ago) I was never called back.

I am trying to switch peds, but for now this is who i've got, and I wonder how long do you give the dr. to call back before you call again? (I realize this is non-emergency and all, but I dont want them to not call like last time and have the weekend to wait)

EDD with #4  01-20-14
Proud mama to a boys-  6/17/09 - a girl 2/23/11- and a boy 8/20/12

Re: How long do you give the Ped. to call back?

  • The girls at the call center say: They have 24 hours to call you back"

    Our pedi said to call him again if I havent heard back in 2. He also gave me his desk number. Although he never picks up I can leave him a message and he says the "blinking light" always gets his attention. (more so than a note left on is desk.

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  • mine calls in about 30min or so if not the nurse calls to update 
  • What time do they go to lunch? Did you call during that time? I would wait an hour after the lunch hours to call again. Ours closes from 1-2:30 daily. 

  • The longest I have ever had to wait is 10 minutes.
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  • our ped has nurses available during business hours to talk to, they answer the calls and give advice.  during non-business hours there is an answering service,either a nurse or doc calls you back within the hour (the service normally says to call back if you havent heard from them within the hour)

     

    our insurance also has a 24 hour nurse line.

  • Ours never goes more than an hour.  I'm kind of surprised by the pp that said 24 hours.  That's a long time!
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