We ordered a few things online and they were delivered today, as anticipated. When I placed the order, the total amount due was "pending" in our account. A couple days later, the "pending" was gone and the money was still there. With other sites, the money usually gets withdrawn before delivery.
So my question is...
When did the money come out of your account after you made an order?
Re: if you ordered from BRU...
That's strange. I would call your bank first to make sure that it's not a banking error. If it's not a banking error then wait 24-48 hours to see if the money ever does come out. If it doesn't, then I would contact BRU about their payment options and guidlines when it comes to online and catalog orders to see if there is some kind of holding period. Good luck