If you are considering buying anything from this place, I would VERY STRONGLY advise against it! I should have done my research before I placed my order and usually I do, but this time I did not and now I am paying for it.
I ordered our baby furniture in January and was told that it would take 6-8 weeks to arrive. On the 6th week I contacted Doug, the store owner, just to touch base. He told me that "it was shipped and should be here any day now". We are on our 10th week and the furniture is still not here. The owner has blown me off every time I call and he typically tells me that he will call me when he has an update. The problem is that he has never once called me, even when he does have an update. When I speak to him, he doesn't even seem to care that my baby will be here before my furniture. In fact, he has not even offered a simple apology for the delay. It's a good thing we have a bassinet!
I have started to deal directly with Ragazzi (the manufacturer of the furniture that we bought) and they seem to be disappointed that Baby Village is blaming them. The guys exact words were "we have a warehouse with $15-million-dollars of inventory so I am annoyed that your retailer is blaming us for the delay". This makes me think that Baby Village did not order our furniture in a timely manner, but I don't know for sure.
I have found five other reviews just like mine on yahoo, and I recently found out that a friend of mine went through the same thing when she ordered a rocker & ottoman from Baby Village. She claimed it took double the amount of time and then the set came in the wrong color.
Sorry to ramble. I just don't want anyone to feel the way I do, which is upset that my nursery will be empty when my baby comes home from the hospital. I am basically dealing with a company that could care less about customer service. STAY AWAY FROM THIS STORE!!!!!