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NBR: Freaking out! $7000 cell bill!!!

Sahara6971Sahara6971 member
in 2nd Trimester

DH just got his AT&T bill today and according to them his employee racked up thousands of dollars in internet minutes on some social networking website. The guy is totally denying it saying he has never heard of this and has never went on the internet from his phone. I am so scared. We do not have $7K to pay for this bill. He went to the store to dispute it and they said it was going to take further investigation....

Crying


  ~~~Big brother 11.29.05 & Little Brother 6.18.09~~~  
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Re: NBR: Freaking out! $7000 cell bill!!!

  • TashaMBTashaMB
    oh no! That's horrible. Good luck ...I'm sure it will take some time to sort out.  Keep us posted!
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  • wilkins1wilkins1

    I dont know how At&t is but on Verizon if you have multiple phone lines the bill will seperate each phone line and charges.. I would show his employee the bill with his phone number on it and if he still denies it take his phone away until the investigation is over. ...good luck.

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  • jr_er@hotmail.comjr_er@hotmail.com
    oh my goodness that is crazy..how much is your bill normally
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  • LillyBug923LillyBug923 member
    oh. my. word.
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  • HotDish!HotDish! member
    OMG....I bet you could do without that stress?! Good luck!
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  • jason&robinjason&robin member
    yikes!!
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  • kryssykryssy
    Ask them if you add unlimited internet to your plan if they will pro-rate it back through the last billing cycle.  They did it with my sister when my nephew did the same thing (although the bill was not nearly that much).  GL!
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  • monicalynn1979monicalynn1979 member
    Oh wow!  How do you possibly rack up that bill?!  That's a lot of internet minutes!!!!
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  • Sahara6971Sahara6971 member

    imagejr_er@hotmail.com:
    oh my goodness that is crazy..how much is your bill normally

     $200


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  • DonnysBride09DonnysBride09
    wow. NFT
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  • jrickard7jrickard7 member
    Did you recently change carriers? Is that employee's phone and/or number new?  When my DH and I changed phones and carriers a few years ago, the saleswoman made a HUGE error (or did some sort of con- we never figured out which) and we ended up with an outstanding bill that we never knew about until a collection agency started calling us!  We are people with perfect credit who have never missed a payment on anything, so we were scared and very angry.  Ultimately we were able to prove her error so it was resolved in our favor, but it took HOURS of our time to get it sorted out.  Good luck to you, and if they do resolve things in your favor, make sure to get EVERYTHING in writing!
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  • MrsPreKMrsPreK
    OMG!!! I hope everything turns out o.k. and he can prove that the guy did it!!
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  • dbreton@plegroup.cadbreton@plegroup.ca
    I've been in a similar situation with my boss - he had charges on his cell phone for some joke of the day site or something like that (althrough no where NEAR 7k!).  He swears it wasn't him, so I called our carrier and they reversed the charges. I hope they are able to do this for you!!!  GL!
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  • deb2126deb2126
    Keep investigating it!
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  • amaladominiqueamaladominique

    that is such crap!!!!!

    there should be rules that regulate cell phone bills! if your bill goes like, $100-200 over what it normally is, i think they should call you and let you know so that way you can take care of the problem before it gets to the point that its no even possible to pay...that is sooooo unfair!

     

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  • madonnadouwannamadonnadouwanna

    That sucks!! I know with AT&T they divide out the bill and usage by line - is your bill the same?  Worst case, if you can prove it's his line, you could take him to small claims court.  Just a thought if you cannot fix it any other way!  I'm assuming this is the first month that this has happened...

     

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  • sxu0007sxu0007
    OH MY!!! That guy needs to pay for that!!!
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  • Sahara6971Sahara6971 member

    imagejrickard7:
    Did you recently change carriers? Is that employee's phone and/or number new?  When my DH and I changed phones and carriers a few years ago, the saleswoman made a HUGE error (or did some sort of con- we never figured out which) and we ended up with an outstanding bill that we never knew about until a collection agency started calling us!  We are people with perfect credit who have never missed a payment on anything, so we were scared and very angry.  Ultimately we were able to prove her error so it was resolved in our favor, but it took HOURS of our time to get it sorted out.  Good luck to you, and if they do resolve things in your favor, make sure to get EVERYTHING in writing!

    DH was on my plan for a year or so and his employee was on his own (all through AT&T). About 2 months ago he went on his own business plan and added his employee to it. I hope if the guy is guilty AT&T will pro rate it.


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  • Sequoyah ShoarsSequoyah Shoars member

    Indifferent

    you just say the word, i will issue a hit on him.

    seriously, that is insane. i thought maybe you meant seven HUNDRED. that sucks.

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  • afgafg member

    It will take some time to dispute and usually you have to call them to get a solution, the stores have nothign to do with billing.

    Your husband should block internet access on his employees cell phones...

     

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  • Sahara6971Sahara6971 member
    imagejellibelli:

    Indifferent

    you just say the word, i will issue a hit on him.

    seriously, that is insane. i thought maybe you meant seven HUNDRED. that sucks.

    Yes please, drive by Yes


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  • JMRobertsJMRoberts
    eeeks!
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  • heidismithheidismith member
    OMG that is crazy! Cant DH make his employee pay it?
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  • jessmess0105jessmess0105
    If it is the other guy's fault, he needs to be FIRED and won't be getting his final pay check!
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  • christana08christana08
    imagewilkins1:

    I dont know how At&t is but on Verizon if you have multiple phone lines the bill will seperate each phone line and charges.. I would show his employee the bill with his phone number on it and if he still denies it take his phone away until the investigation is over. ...good luck.

    Ditto. We had to do this with a former employee because he kept downloading games and ringtones and then denying it. I'd take it out of his next paycheck.

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  • UnknownUnknown
    YIKES! I can sympathize though. Last Aug DH went to Canada and we had a $1600 phone bill. Took us months to pay off :(
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  • WhitterCWhitterC

    dont know if this helps, but on my att family plan I can look up each line and see who was called or texted at what time.

    It made it a lot easier on me when we kept going over our texting limit... so maybe it can help you find out what phone is responsible for the activity and block that number from access.

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  • NikkiMarieNikkiMarie

    is it an iPhone? I know someone who traveled to Hawaii and listened to music on the iPhone, and that charged them roaming charges. There is a setting that needs to be turned off, and it is not done automatically, and he had a $8000 bill. He was able to call them and get this resolved.

    This is one of the bugs with the iPhone, apparently. he was not on the internet or anything- just listening to music he had already added to the phone. 

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