Being told to "let it go" when someone does the wrong thing (either makes an error or is rude about it) really shyts me.
While I might well "let it go" in my own head and move on in my own life that is PRECISELY the time I will not let it go to them. Once I have let it go in my own head is when I'm best placed to screw the best I can get out of them be it an apology, a refund, whatever.
It was something said a lot about weddings when I was a bride. Oh you can't let it get to you when stuff goes wrong. Well no, you can't on the day. But that is not an excuse for vendors to bugger you around on the reliance that brides will tune out/let go mistakes. Makes brides damned easy targets. Now tht I think of it they do it to parents too.?
The L&D nurses can treat you like shyte because they know you will want to block it out and forget it, won't be able to get back at them quickly through repeat play and for your own sanity tend to "let it go".
I really think what is the point of a consumer society where consumers just take that kind of treatment ALL THE TIME. Case in point we had about 20 vendors involved in our wedding and 5 who did what they were paid for fully. The other 15 messed us around either on the day or afterwards in the case of the photographer.
What we need is real consumer penalties. Like a BBB style office where you can complain not just about lost money but about opportunity cost and customer service. If they determine you are right on the evidence there should be genuine penalties to the retailer and/or individual employee.
There are quite a few vendors I can think of who ought to have their wages under garnishee (I'm happy for it to go to charity) to pay for what they cost us. And public press apologies should be more common too.
Letting is go is just code for letting evil deeds off the hook. And yes I consider failing to honour a contract to provide a wedding album as an evil deed :-)?
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Re: "Letting it go"
LOL whether it is big or little to the end user isn't the point. The point is that people shouldn't be able to get away with bad behaviour just because of that.?
And you guys are parents. Good God. And people wonder why kids grow up to be brats.?
What a farking stretch. I'd venture to say that not bitching CSRs out has absolutely no bearing on my parenting.
um, how long ago was your wedding?
i think you may need help, and I feel for your children you are going togrow up as inflexible as you appear to be.
People make mistakes. all of us. if we spend our lives trying to make good on every mistake done to us, we would be very bitter and unproductive.
sound familar?