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Missing snap

IlovebeingamomIlovebeingamom member
in Cloth Diapering
I got BG 4.0 from cotton babies. I washed and hung dry the covers and one of the snaps is missing on my favorite one! We haven't even used it yet! Will cotton babies send a replacement snap or do I need to return? Just want to have an idea of what to expect as a response from them or if I should just get a snap and let it go.
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Re: Missing snap

  • hmhigginhmhiggin member
    Could you get the snap on if they did send it? Do you have a press? I would think they'd want you to exchange the whole diaper in case the other snaps were loose or defective as well. But then I can't really say for sure since I've never had to deal with sending them back. Good luck!
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  • IlovebeingamomIlovebeingamom member
    imagehmhiggin:
    Could you get the snap on if they did send it? Do you have a press? I would think they'd want you to exchange the whole diaper in case the other snaps were loose or defective as well. But then I can't really say for sure since I've never had to deal with sending them back. Good luck!

    Thanks. I'm going to call first thing in the morning.
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