S/O of Penny's Eye Doc Post Below. WWYD?

Ms.Jade

I have to go to the dentist today and just realized that DH's HR manager (we're all on his plan) screwed up and enrolled us in the PPO plan instead of the HMO plan. Now instead of everything I need done today covered 100%, it's covered at 80%. I should be able to call her up and make her change it even though it's not open enrollment right? She also spelled my name wrong. DH is a city employee so I understand that she has tens of thousands of employees to keep up with, but really? She's not entering this sh!it by hand all by herself is she?! Would you make a fuss and try to get her to change the coverage (and my name) or just go with he PPO for now and change it during open enrollment?

pennysuedog

I would try to have her change it but know it will probably be a long shot for the HMO/PPO thing.

cantalopes24

Do you have a copy of the paperwork or some kind of confirmation that YH chose the other plan? How long have you been on the wrong plan, since Jan 1? I would definitely make sure they correct your name because that may end up being an issue but I would go to the appointment and try to YH to have the coverage backdated to open enrollment if you can prove there was an error on their part.

kagl08

cantalopes24:

Do you have a copy of the paperwork or some kind of confirmation that YH chose the other plan? How long have you been on the wrong plan, since Jan 1? I would definitely make sure they correct your name because that may end up being an issue but I would go to the appointment and try to YH to have the coverage backdated to open enrollment if you can prove there was an error on their part.

All of this! I really hate everything to do with insurance sometimes. What a mess for you! Hope it gets figured out soon...  

Ms.Jade

cantalopes24:

Do you have a copy of the paperwork or some kind of confirmation that YH chose the other plan? How long have you been on the wrong plan, since Jan 1? I would definitely make sure they correct your name because that may end up being an issue but I would go to the appointment and try to YH to have the coverage backdated to open enrollment if you can prove there was an error on their part.

Yep, since the first of the year and since the is the first time any of us have needed to go to the dentist I haven't really looked at the paperwork before now. I'm going to try to call her in a bit here. Fingers crossed!

Scramblersmom

I would see if it can be corrected especially since it was her mistake. There may be nothing she can do now but at least check into it.

I found out this weekend that DH never signed up to make contributions to his HSA account. Our University matches $1000. We have a $3000 deductible off the bat before anything is covered and a ton of medical bills coming in. Luckily it looks like it can be fixed but we have already paid out $2K in out of pocket.